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癌症护理中的艰难对话:学生主导倡议的经验教训。

Difficult Conversations in Cancer Care: Lessons from a Student-Led Initiative.

作者信息

Patel Hamish, Chiva Giurca Bogdan, Mukundu Nagesh Navin, Hibell Isabella, Beattie Miriam, Saint Matthew, Lau Gareth

机构信息

Exeter Medical School, Exeter, UK.

出版信息

J Cancer Educ. 2019 Dec;34(6):1242-1246. doi: 10.1007/s13187-019-01498-2.

DOI:10.1007/s13187-019-01498-2
PMID:30798463
Abstract

With the rising global burden of cancer, healthcare professionals will inevitably be involved directly or indirectly in the care of cancer patients. Although medical education has recently evolved to emphasise the biopsychosocial model, current training regarding difficult communication skills and breaking bad news remains inadequate. Our aim was to utilise a novel method of teaching communication skills through public engagement. This was achieved by setting up a local network of cancer patients who were willing to share their stories to aid student learning. A group of medical students from years one to four interviewed a total of 48 cancer patients about their illness experiences. Student reflections were collated, producing three common themes: (1) knowing what to say, (2) seeing the person in the patient, and (3) understanding the consequences of poor communication. The experiences allowed students to develop their communication skills, learn from patient experiences, and reflect on their future practice. Patient stories, including art, drawings, and poems, were collated in the form of a book and disseminated to promote further learning. We hope our reflections and public engagement initiative will identify key areas of difficult communication, enhance learning, and prepare students for meaningful and often difficult conversation in cancer care. Similar principles could be used in other areas of medical education to allow students to develop safe and effective interpersonal skills.

摘要

随着全球癌症负担的不断增加,医疗保健专业人员将不可避免地直接或间接地参与癌症患者的护理工作。尽管医学教育最近已发展为强调生物心理社会模式,但目前关于困难沟通技巧和告知坏消息的培训仍然不足。我们的目标是通过公众参与采用一种新颖的沟通技巧教学方法。这是通过建立一个当地的癌症患者网络来实现的,这些患者愿意分享他们的故事以帮助学生学习。一群大一至大四的医学生总共采访了48名癌症患者,了解他们的患病经历。整理了学生的反馈意见,得出了三个共同主题:(1)知道该说什么,(2)看到患者背后的人,以及(3)理解沟通不畅的后果。这些经历使学生能够提高他们的沟通技巧,从患者经历中学习,并反思他们未来的实践。患者的故事,包括艺术作品、绘画和诗歌,被整理成一本书并分发以促进进一步学习。我们希望我们的反思和公众参与倡议将确定困难沟通的关键领域,加强学习,并让学生为癌症护理中有意义且往往困难的对话做好准备。类似的原则可用于医学教育的其他领域,以使学生发展安全有效的人际沟通技巧。

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本文引用的文献

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Innovating undergraduate pathology education through public engagement.通过公众参与创新本科病理学教育。
Virchows Arch. 2018 May;472(5):853-863. doi: 10.1007/s00428-018-2299-z. Epub 2018 Feb 27.
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The impact of a social prescribing service on patients in primary care: a mixed methods evaluation.社会处方服务对初级医疗保健患者的影响:一项混合方法评估。
BMC Health Serv Res. 2017 Dec 19;17(1):835. doi: 10.1186/s12913-017-2778-y.
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A Nationwide Medical Student Assessment of Oncology Education.一项针对肿瘤学教育的全国性医学生评估。
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Difficult conversations: from diagnosis to death.艰难对话:从诊断到死亡
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Discordance between cancer prevalence and training: a need for an increase in oncology education.癌症发病率与培训之间的差异:需要增加肿瘤学教育。
Clin Med (Lond). 2013 Feb;13(1):50-6. doi: 10.7861/clinmedicine.13-1-50.
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Please Hear What I'm Not Saying: The Art of Listening in the Clinical Encounter.请倾听我未说出的话:临床问诊中的倾听艺术。
Perm J. 2011 Spring;15(2):e114-7. doi: 10.7812/TPP/11.976.
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The influence of health locus of control on the patient-provider relationship.健康控制点对医患关系的影响。
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