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是什么促使医疗保健专业人员向牧师转介,以及如何帮助他们形成更准确地反映患者精神需求的转介?

What Motivates Healthcare Professionals' Referrals to Chaplains, and How to Help Them Formulate Referrals that Accurately Reflect Patients' Spiritual Needs?

机构信息

Platform MS3 - Medicine, Spirituality, Healthcare and Society, CHUV, Lausanne, Switzerland.

Chaplaincy, Lausanne University Hospital (CHUV), Lausanne, Switzerland.

出版信息

J Health Care Chaplain. 2020 Jan-Mar;26(1):1-15. doi: 10.1080/08854726.2019.1582211. Epub 2019 Mar 21.

DOI:10.1080/08854726.2019.1582211
PMID:30896345
Abstract

As many hospitals lack standardized referral protocols for spiritual care, healthcare professionals' perceptions and preferences play an important role in their decisions to refer patients to chaplains. To better understand what motivates these professionals to refer patients and how they approach spiritual care, this article examines referral requests from twelve healthcare professionals to a chaplain at the Lausanne University Hospital Department of Physical and Rehabilitation Medicine. Comparative discourse analysis highlights that requests are largely driven by difficulties in patient-professional relationships. Yet, further interviews reveal that healthcare professionals construct spiritual care as a way to access patients' sense of identity and explore the meaning they give to their lives and experiences, for the benefit of both patients and professionals. The discussion considers how chaplains could help healthcare colleagues formulate referrals that accurately reflect patients' spiritual needs, thus improving the relevance and quality of spiritual care.

摘要

由于许多医院缺乏标准化的精神关怀转诊协议,因此医疗保健专业人员的看法和偏好在他们决定将患者转介给牧师时起着重要作用。为了更好地了解是什么促使这些专业人员转介患者以及他们如何提供精神关怀,本文研究了来自 12 名医疗保健专业人员对洛桑大学医院物理和康复医学系牧师的转诊请求。比较话语分析强调,这些请求主要是由于患者与专业人员之间的关系困难所致。然而,进一步的访谈显示,医疗保健专业人员将精神关怀构建为一种获取患者身份感的方式,并探讨他们赋予生活和经历的意义,这对患者和专业人员都有益。讨论考虑了牧师如何帮助医疗保健同事制定准确反映患者精神需求的转诊请求,从而提高精神关怀的相关性和质量。

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