Columbia University, 1051 Riverside Dr., Rm 6203, New York, NY, 10031, USA.
Yale University, 600 N. 4th St., #555, 85004, Phoenix, AZ, USA.
Community Ment Health J. 2019 Aug;55(6):907-915. doi: 10.1007/s10597-019-00391-y. Epub 2019 Mar 22.
"Shared experience" has been described as a key element of peer-delivered services, but it is not well-understood how it is used in practice, particularly among peer specialists working in more conventional mental health agencies. In-depth qualitative interviews were conducted with eight peer specialists and two supervisors working in a Peer Wellness Program within a Housing First agency to explore peer specialists' approach to service delivery, with a focus on the role of shared experience. Peer specialists rarely reported explicitly sharing experiences related to mental health with clients, but described how it was nevertheless ever-present through the unique ways it shaped features of their practice (e.g., empathy, patience, consistency, listening, unstructured time, and a client-centered approach). In contrast, explicit discussion of shared experiences related to other life domains, such as culture, physical health, and significant life events, were frequently relied upon to support and build rapport with clients.
“共同经历”被描述为同伴提供服务的一个关键要素，但它在实践中是如何被使用的，特别是在那些在更传统的心理健康机构工作的同伴专家中，还没有得到很好的理解。研究人员对在住房第一机构中的同伴健康计划中工作的 8 名同伴专家和 2 名主管进行了深入的定性访谈，以探讨同伴专家提供服务的方法，重点是共同经历的作用。同伴专家很少明确地与客户分享与心理健康相关的经验，但描述了它是如何通过独特的方式塑造他们实践的特点而始终存在的（例如，同理心、耐心、一致性、倾听、非结构化时间和以客户为中心的方法）。相比之下，经常依赖于明确讨论与其他生活领域（如文化、身体健康和重大生活事件）相关的共同经历，以支持和建立与客户的融洽关系。
