Middleton Sophie, Charnock Alexandra, Forster Sarah, Blakey John
University Hospital Aintree, Liverpool, UK.
University of Nottingham School of Medicine, Nottingham, UK.
Future Healthc J. 2018 Jun;5(2):138-142. doi: 10.7861/futurehosp.5-2-138.
Task prioritisation (TP), the ability to arrange assigned responsibilities in order of importance, has been identified by doctors as the most important non-technical skill when working out of hours. This review aimed to identify the factors influencing task prioritisation in a workplace setting. The following databases were searched for relevant studies: BNI, CINAHL, EMBASE, MEDLINE and PsycINFO as well as the reference lists of relevant articles, review papers and Google Scholar. Data were extracted from the studies using a standard proforma. Twenty relevant papers were identified from management, aviation and healthcare fields. Task prioritisation ability differed across individuals and was associated with personality and experience. Tasks were prioritised based on length, urgency, importance and reward. With practice people become more efficient at task prioritisation. Practical applications include education, personalised task management software and intrusive notifications. Additional research is needed to assess the effects of such interventions in a healthcare setting.
任务优先级排序（TP），即将分配的职责按重要性排序的能力，已被医生确定为非工作时间工作时最重要的非技术技能。本综述旨在确定影响工作场所任务优先级排序的因素。检索了以下数据库以查找相关研究：BNI、CINAHL、EMBASE、MEDLINE和PsycINFO以及相关文章、综述论文和谷歌学术的参考文献列表。使用标准表格从研究中提取数据。从管理、航空和医疗保健领域确定了20篇相关论文。任务优先级排序能力因人而异，且与个性和经验有关。任务根据时长、紧迫性、重要性和回报进行优先级排序。通过练习，人们在任务优先级排序方面会变得更高效。实际应用包括教育、个性化任务管理软件和侵入性通知。需要进一步研究以评估此类干预措施在医疗保健环境中的效果。
