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传递信任感:领导幽默对寻求反馈行为的影响。

Signaling trustworthiness: The effect of leader humor on feedback-seeking behavior.

机构信息

York University, School of Administrative Studies, Toronto, Canada.

York University, School of Human Resource Management, Toronto, Canada.

出版信息

J Soc Psychol. 2020;160(2):170-189. doi: 10.1080/00224545.2019.1620161. Epub 2019 Jun 3.

Abstract

Given its capacity to cultivate a range of positive outcomes in the workplace, humor has been recognized as a valuable tool for leadership purposes. However, the theoretical understanding of leader humor remains relatively limited and the mechanism through which it influences follower outcomes has not been clearly identified. Drawing on signaling theory, we developed and empirically tested a model which delineates the relationship between leader humor and a specific follower behavior - proactive feedback seeking. We collected data from 304 employees and their respective leaders working in a large Canadian retail organization. Results of our analyses indicate that leader humor can impact subordinate feedback-seeking behavior via its influence on subordinates' affect-based and cognition-based trust in the leader.

摘要

鉴于幽默在工作场所中能够培养出一系列积极的结果,它已被视为领导的有用工具。然而,对于领导幽默的理论理解仍然相对有限,其影响下属结果的机制也尚未明确确定。本研究借鉴信号理论,提出并实证检验了一个模型,该模型描绘了领导幽默与特定下属行为——主动寻求反馈之间的关系。我们从一家大型加拿大零售组织中的 304 名员工及其各自的领导那里收集了数据。分析结果表明,领导者的幽默可以通过影响下属对领导者的基于情感和基于认知的信任,进而影响下属寻求反馈的行为。

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