Department of Psychology, University of Essex, Wivenhoe Park, Colchester, CO4 3SQ, UK.
Psychol Res. 2020 Nov;84(8):2325-2338. doi: 10.1007/s00426-019-01207-0. Epub 2019 Jun 27.
When people communicate uncertainty, do they prefer to use words (e.g., "a chance", "possible") or numbers (e.g., "20%", "a 1 in 2 chance")? To answer this question, past research drew from a range of methodologies, yet failed to provide a clear-cut answer. Building on a review of existing methodologies, theoretical accounts and empirical findings, we tested the hypothesis that the preference for a particular format is driven by the variant of uncertainty that people experience. We expected that epistemic uncertainty would be more often communicated in words, whereas distributional uncertainty would be more often communicated in numbers; for the dispositional uncertainty, we expected that an individual's disposition would be more often communicated in words, whereas dispositions from the world would be more often communicated numerically. In three experiments (one oral, two written), participants communicated their uncertainty regarding two outcomes per variants of uncertainty: epistemic, dispositional and distributional. Overall, participants communicated their uncertainty more often in words, but this preference depended on the variants of uncertainty. Participants conveyed their epistemic and dispositional uncertainties more often in words and their distributional uncertainty in numbers (Experiments 1 and 2) but this effect was greatly reduced when the precision of uncertainty was held constant (Experiment 3), pointing out the key role of uncertainty vagueness. We have reviewed the implications of our findings for the existing accounts of format preferences.
当人们表达不确定性时,他们更喜欢使用文字(例如“机会”“可能”)还是数字(例如“20%”“二分之一的机会”)?为了回答这个问题,过去的研究借鉴了一系列方法,但未能给出明确的答案。在对现有方法、理论解释和实证发现进行综述的基础上,我们检验了这样一个假设,即对特定格式的偏好是由人们所经历的不确定性变体驱动的。我们预计,认知不确定性更常以文字形式表达,而分布不确定性更常以数字形式表达;对于特质不确定性,我们预计个体的特质更常以文字形式表达,而来自世界的特质更常以数字形式表达。在三个实验(一个口头实验,两个书面实验)中,参与者根据认知、特质和分布三种不确定性变体,对两种结果表达了他们的不确定性。总体而言,参与者更常以文字形式表达他们的不确定性,但这种偏好取决于不确定性的变体。参与者更常以文字形式表达他们的认知和特质不确定性,而以数字形式表达他们的分布不确定性(实验 1 和实验 2),但当保持不确定性的精度不变时,这种效应大大减弱(实验 3),这突显了不确定性模糊性的关键作用。我们已经回顾了我们的发现对现有格式偏好解释的影响。