Telemedicine and Telepharmacy Center, School of Pharmaceutical Sciences and Health Products, University of Camerino, 62032 Camerino, Italy.
Section of Forensic Medicine, School of Law, University of Camerino, 62032 Camerino, Italy.
Medicina (Kaunas). 2019 Jul 1;55(7):327. doi: 10.3390/medicina55070327.
: The term "telepharmacy" indicates a form of pharmaceutical care in which pharmacists and patients are not in the same place and can interact using information and communication technology (ICT) facilities. Telepharmacy has been adopted to provide pharmaceutical services to underserved areas and to address the problem of pharmacist shortage. This paper has reviewed the multi-faceted phenomenon of telepharmacy, summarizing different experiences in the area. Advantages and limitations of telepharmacy are discussed as well. : A literature analysis was carried out on PubMed, using as entry term "telepharmacy" and including articles on the topic published between 2012 and 2018. The studies reviewed were divided into three categories of pharmacy practice, namely (1) support to clinical services, (2) remote education and handling of "special pharmacies", and (3) prescription and reconciliation of drug therapies. In general, different telepharmacy services were effective and accompanied by a satisfaction of their targets. : Nowadays, the shortage of health personnel, and in particular pharmacists, is a challenging issue that the health systems have to face. The use of a new technology such as telepharmacy can represent a possible option to solve these problems. However, there are unsolved limitations (e.g., legal implications) that make greater diffusion of telepharmacy difficult. Stronger data on the effectiveness of this area of pharmacy care, together with a critical evaluation of its limits, can make actors involved aware about the potentialities of it and could contribute to a larger diffusion of telepharmacy services in the interest of communities and citizens.
: “远程药学”一词表示一种药学服务形式，其中药剂师和患者不在同一地点，可以使用信息和通信技术（ICT）设施进行互动。远程药学已被采用，以为服务不足的地区提供药学服务，并解决药剂师短缺的问题。本文综述了远程药学的多方面现象，总结了该领域的不同经验。还讨论了远程药学的优缺点。: 在 PubMed 上进行了文献分析，使用的检索词为“远程药学”，并包括 2012 年至 2018 年期间发表的关于该主题的文章。综述的研究分为三类药学实践，即（1）支持临床服务，（2）远程教育和处理“特殊药房”，以及（3）处方和药物治疗的核对。总的来说，不同的远程药学服务是有效的，并满足了其目标人群的需求。: 如今，卫生人员短缺，尤其是药剂师短缺，是卫生系统必须面对的一个挑战。使用远程药学等新技术可能是解决这些问题的一种可行选择。然而，仍存在未解决的限制因素（例如法律影响），这使得远程药学的更大范围推广变得困难。关于该药学服务领域有效性的更强有力的数据，以及对其限制的批判性评估，可以使相关利益方了解其潜力，并有助于为了社区和公民的利益，更广泛地推广远程药学服务。
