Allvin Renée, Fjordkvist Erika, Blomberg Karin
Clinical Skills Center Örebro University Hospital Örebro Sweden.
Faculty of Medicine and Health, School of Health Sciences Örebro University Örebro Sweden.
Nurs Open. 2019 May 1;6(3):1047-1054. doi: 10.1002/nop2.290. eCollection 2019 Jul.
The aim of this study was to describe how patients with chronic back pain experience encounters with health care. Persons with chronic back pain are a stigmatized group often treated based on stereotypes, which may lead to misunderstandings and create frustrated patients and healthcare personnel. Few studies have examined the generic aspects of quality of care in this context.
A descriptive design with a qualitative approach was used.
Nine individual interviews were conducted with chronic back pain patients after admission to an orthopaedic hospital ward. Data were analysed using content analysis.
The patients' experiences of healthcare encounters can be described by the theme "Struggling to be seen and understood as a person," comprising the categories "Lack of access and trust to care," "A desire to be taken care of and listened to" and "Own strength to handle healthcare situations."
本研究的目的是描述慢性背痛患者就医时的体验。慢性背痛患者是一个受到污名化的群体，常常基于刻板印象接受治疗，这可能导致误解，使患者和医护人员都感到沮丧。在这种情况下，很少有研究探讨医疗质量的一般方面。
采用定性描述性设计。
对一家骨科医院病房收治的慢性背痛患者进行了9次个人访谈。采用内容分析法对数据进行分析。
患者就医体验可归纳为“努力被视为个体并被理解”这一主题，包括“难以获得医疗服务且缺乏信任”“渴望得到照顾和倾听”以及“自身应对医疗状况的能力”等类别。
