Department of Psychology, Manchester Metropolitan University, Manchester, Greater Manchester, UK.
Queen Elizabeth Hospital, University Hospitals Birmingham NHS Foundation Trust, Birmingham, UK.
BMJ Qual Saf. 2020 Mar;29(3):189-197. doi: 10.1136/bmjqs-2019-009775. Epub 2019 Aug 5.
To evaluate the effectiveness of reminder letters informed by social normative theory (a type of 'nudge theory') on uptake of seasonal influenza vaccination by front-line hospital staff.
Individually randomised controlled trial.
A large acute care hospital in England.
Front-line staff employed by the hospital (n=7540) were randomly allocated to one of four reminder types in a factorial design.
The standard letter included only general information directing the staff to take up the vaccine. A second letter highlighted a type of social norm based on peer comparisons. A third letter highlighted a type of social norm based on an appeal to authority. A fourth letter included a combination of the social norms.
The proportion of hospital staff vaccinated on-site.
Vaccine coverage was 43% (812/1885) in the standard letter group, 43% (818/1885) in the descriptive norms group, 43% (814/1885) in the injunctive norms group and 43% (812/1885) in the combination group. There were no statistically significant effects of either norm or the interaction. The OR for the descriptive norms factor is 1.01 (0.89-1.15) in the absence of the injunctive norms factor and 1.00 (0.88-1.13) in its presence. The OR for the injunctive norms factor is 1.00 (0.88-1.14) in the absence of the descriptive norms factor and 0.99 (0.87-1.12) in its presence.
We find no evidence that the uptake of the seasonal influenza vaccination is affected by reminders using social norms to motivate uptake.
评估基于社会规范理论(一种“助推理论”)的提醒信对一线医院工作人员季节性流感疫苗接种率的影响。
个体随机对照试验。
英格兰的一家大型急症医院。
医院雇佣的一线员工(n=7540)被随机分配到四组提醒类型的析因设计中。
标准信件仅包含一般性信息,指导员工接种疫苗。第二封信突出了基于同伴比较的一种社会规范。第三封信突出了一种基于权威呼吁的社会规范。第四封信包括了社会规范的组合。
医院员工现场接种疫苗的比例。
标准信件组疫苗接种率为 43%(812/1885),描述性规范组为 43%(818/1885),强制性规范组为 43%(814/1885),组合组为 43%(812/1885)。两种规范或其相互作用均无统计学显著影响。在不存在强制性规范因素的情况下,描述性规范因素的 OR 为 1.01(0.89-1.15),存在强制性规范因素时为 1.00(0.88-1.13)。在不存在描述性规范因素的情况下,强制性规范因素的 OR 为 1.00(0.88-1.14),存在描述性规范因素时为 0.99(0.87-1.12)。
我们没有发现证据表明,使用社会规范来激励接种的提醒会影响季节性流感疫苗的接种率。