Di Fabio Annamaria, Duradoni Mirko
Department of Education, Languages, Interculture, Letters and Psychology (Psychology Section), University of Florence, Florence, Italy.
Department of Information Engineering, University of Florence, Florence, Italy.
Front Psychol. 2019 Aug 8;10:1805. doi: 10.3389/fpsyg.2019.01805. eCollection 2019.
This article discusses the role of several constructs, such as workplace relational civility (WRC), positive relational management (PRM), and emotional intelligence (EI), as possible primary preventive resources to effectively deal with interpersonal mistreatment in the workplace (i.e., incivility). Since women endure workplace incivility more frequently than men, their well-being is particularly at risk. Thus, the possibilities for further research and primary prevention interventions in line with the achievement of the fifth Sustainable Development Goal (SDG 5) are discussed.
本文探讨了几种概念的作用，如职场关系文明（WRC）、积极关系管理（PRM）和情商（EI），它们可能作为主要的预防资源，以有效应对职场中的人际不当对待（即无礼行为）。由于女性比男性更频繁地遭受职场无礼行为，她们的幸福尤其面临风险。因此，本文讨论了与实现第五个可持续发展目标（可持续发展目标5）相一致的进一步研究和初级预防干预措施的可能性。
