Alqattan Hamad, Morrison Zoe, Cleland Jennifer A
Department of Medical Education, University of Aberdeen, Aberdeen, Scotland.
Department of Human Resources & Organisational Behaviour, University of Greenwich, London, UK.
Sultan Qaboos Univ Med J. 2019 May;19(2):e91-e98. doi: 10.18295/squmj.2019.19.02.002. Epub 2019 Sep 8.
This review aimed to identify methodological aspects of qualitative studies conducted to assess patient safety culture (PSC) in hospital settings. Searches of Google Scholar (Google LLC, Menlo Park, California, USA), MEDLINE (National Library of Medicine, Bethesda, Maryland, USA), EMBASE (Elsevier, Amsterdam, Netherlands), PsycINFO (American Psychological Association, Washington, District of Columbia, USA) and Web of Science (Clarivate Analytics, Philadelphia, Pennsylvania, USA) databases were used to identify qualitative articles published between 2000 and 2017 that focused on PSC. A total of 22 studies were included in this review and analysis of methodological approaches showed that most researchers adopted purposive sampling, individual interviews, inductive content and thematic analysis. PSC was affected by factors related to staffing, communication, non-human resources, organisation and patient-related factors. Most studies lacked theoretical frameworks. However, many commonalities were found across studies. Therefore, it is recommended that future studies adopt a mixed methods approach to gain a better understanding of PSC.
本综述旨在确定在医院环境中进行的用于评估患者安全文化(PSC)的定性研究的方法学方面。通过检索谷歌学术(谷歌有限责任公司,美国加利福尼亚州门洛帕克)、医学期刊数据库(美国国立医学图书馆,美国马里兰州贝塞斯达)、荷兰医学文摘数据库(爱思唯尔,荷兰阿姆斯特丹)、心理学文摘数据库(美国心理学会,美国华盛顿特区)和科学引文索引数据库(科睿唯安分析公司,美国宾夕法尼亚州费城),以识别2000年至2017年间发表的聚焦于患者安全文化的定性文章。本综述共纳入22项研究,对方法学途径的分析表明,大多数研究人员采用了目的抽样、个人访谈、归纳性内容分析和主题分析。患者安全文化受到与人员配备、沟通、非人力资源、组织和患者相关因素有关的因素的影响。大多数研究缺乏理论框架。然而,各项研究之间发现了许多共性。因此,建议未来的研究采用混合方法,以更好地理解患者安全文化。