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一项横断面研究,旨在调查个人与组织匹配度以及个人与团队匹配度与精神卫生保健工作人员工作成果之间的关联。

A cross-sectional study investigating the associations of person-organisation and person-group fit with staff outcomes in mental healthcare.

作者信息

Herkes Jessica, Ellis Louise A, Churruca Kate, Braithwaite Jeffrey

机构信息

Australian Institute of Health Innovation, Macquarie University, Sydney, New South Wales, Australia

Australian Institute of Health Innovation, Macquarie University, Sydney, New South Wales, Australia.

出版信息

BMJ Open. 2019 Sep 24;9(9):e030669. doi: 10.1136/bmjopen-2019-030669.

Abstract

OBJECTIVES

Organisational and workplace cultures are fundamental determinants of health systems performance; through better understanding of the dimensions of culture there is the potential to influence them, and subsequently improve safety and quality of care, as well as the experiences of both patients and staff. One promising conceptual framework for studying culture in healthcare is person-environment (P-E) fit. Comprising person-organisational (P-O) and person-group (P-G) components, P-E fit is defined as the extent to which individuals are compatible with their work environment. The aim of this study was to examine the associations of P-O and P-G fit with staff outcomes in mental healthcare.

SETTING AND PARTICIPANTS

Participants (n=213) were staff and volunteers at 31 primary mental health facilities across six states of Australia.

PRIMARY AND SECONDARY OUTCOME MEASURES

Staff outcomes, comprising burnout (depersonalisation and emotional exhaustion), job satisfaction and work stress.

DESIGN

A multidimensional survey tool was used to measure P-O and P-G fit, and staff outcomes. Multiple regression analyses were used to test the associations between fit and outcome measures.

RESULTS

The regression analyses indicated that, based on a Bonferroni adjusted alpha value of α=00417, P-O fit accounted for 36.6% of the variability in satisfaction (F=8.951, p≤0.001); 27.7% in emotional exhaustion (F=6.766, p≤0.001); 32.8% in depersonalisation (F=8.646, p≤0.001); and 23.5% in work stress (F=5.439, p≤0.001). The P-G fit results were less conclusive, with P-G fit accounting for 15.8% of the variability in satisfaction (F=4.184, p≤0.001); 10.0% in emotional exhaustion (F=2.488, p=0.014); 28.6% in depersonalisation (F=8.945, p≤0.001); and 10.4% in work stress (F=2.590, p=0.032). There was no statistically significant increase in the variability accounted for when the interaction term of P-O and P-G fit was added to the regression.

CONCLUSIONS

The findings highlight that staff's perception of their workplace and organisational culture can have implications for staff well-being.

摘要

目标

组织文化和工作场所文化是卫生系统绩效的基本决定因素;通过更好地理解文化维度,有可能对其产生影响,进而提高护理的安全性和质量,以及患者和工作人员的体验。一个有前景的用于研究医疗保健领域文化的概念框架是人与环境(P-E)匹配。P-E匹配由个人-组织(P-O)和个人-群体(P-G)组成部分构成,定义为个体与工作环境的兼容程度。本研究的目的是检验在精神卫生保健中P-O和P-G匹配与工作人员结果之间的关联。

设置和参与者

参与者(n = 213)是澳大利亚六个州31个初级精神卫生机构的工作人员和志愿者。

主要和次要结果测量

工作人员结果,包括倦怠(去个性化和情感耗竭)、工作满意度和工作压力。

设计

使用一种多维调查工具来测量P-O和P-G匹配以及工作人员结果。采用多元回归分析来检验匹配与结果测量之间的关联。

结果

回归分析表明,基于Bonferroni调整后的α值α = 0.0417,P-O匹配解释了满意度变异的36.6%(F = 8.951,p≤0.001);情感耗竭变异的27.7%(F = 6.766,p≤0.001);去个性化变异的32.8%(F = 8.646,p≤0.001);以及工作压力变异的23.5%(F = 5.439,p≤0.001)。P-G匹配的结果不太明确,P-G匹配解释了满意度变异的15.8%(F = 4.184,p≤0.001);情感耗竭变异的10.0%(F = 2.488,p = 0.014);去个性化变异的28.6%(F = 8.945,p≤0.001);以及工作压力变异的10.4%(F = 2.590,p = 0.032)。当将P-O和P-G匹配的交互项添加到回归中时,所解释的变异没有统计学上的显著增加。

结论

研究结果突出表明,工作人员对其工作场所和组织文化的认知可能会对工作人员的幸福感产生影响。

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