College of Humanities and Communications, Yango University, Fuzhou 350015, China.
Graduate Institute of Sport, Leisure and Hospitality Management, National Taiwan Normal University, Taipei 106, Taiwan.
Int J Environ Res Public Health. 2019 Nov 19;16(22):4579. doi: 10.3390/ijerph16224579.
The purpose of the study is to identify a set of key indicators with weightings for health tourism destinations by using an advanced analytic hierarchy process (AHP) method, derived from the official, academic, and professional opinions of the experts. The AHP method allocated weightings to the evaluation criteria selected by the fifteen experts. After expert evaluations were conducted, the three dimensions and eleven sub-dimensions of the initial health tourism destination were obtained as follows: (1) special demands and indications-medical care, health promotion, and tourism and leisure; (2) natural environment-climate, air, water, and light; (3) leisure activities and general demands-sports, therapeutic activities, interactions with animals and plants, and diet. The results revealed that the dimensions of special demands and indications were given the most attention and that the sub-dimensions of sports promotion were the highest ranked by expert groups. The official and academic opinions suggested that health tourism destinations should focus on special demands and indications, while professionals tended to consider the natural environment as a primary concern. In particular, they considered that good air quality can help people release pressure, relax, activate lymphocytes, improve immune function, and enhance disease immunity. The health tourism destination index can contribute to the overall strategic planning process by identifying improvements in activities and enhancing competitiveness in health tourism management by using benchmarking to further improve tourists' experience and satisfaction.
本研究旨在通过先进的层次分析法(AHP),从官方、学术和专业专家的意见中确定一套具有权重的健康旅游目的地的关键指标。AHP 方法为十五位专家选择的评估标准分配权重。经过专家评估后,得出初始健康旅游目的地的三个维度和十一个子维度如下:(1)特殊需求和指示——医疗保健、健康促进和旅游休闲;(2)自然环境——气候、空气、水和光;(3)休闲活动和一般需求——运动、治疗活动、动植物互动和饮食。结果表明,特殊需求和指示的维度受到了最多的关注,专家群体对运动促进的子维度评价最高。官方和学术观点建议健康旅游目的地应关注特殊需求和指示,而专业人士则倾向于将自然环境作为首要关注点。特别是,他们认为良好的空气质量有助于人们释放压力、放松身心、激活淋巴细胞、提高免疫功能和增强疾病免疫力。健康旅游目的地指数可以通过识别活动的改进和通过基准测试提高健康旅游管理的竞争力来促进整体战略规划过程,从而进一步提高游客的体验和满意度。