Jiang Jing, Hong Yuxin, Li Wenwen, Li Ding
School of Management, Anhui University, Hefeii, China.
School of Public Administration, Southwestern University of Finance and Economics, Chengdu, China.
Front Psychol. 2022 Nov 24;13:1015869. doi: 10.3389/fpsyg.2022.1015869. eCollection 2022.
The COVID-19 pandemic has had an enormous impact on traditional tourism. Influenced by the uncertainties of the current epidemic, to revive the development of tourism and local economics, local governments have used short video accounts to release tourist promotion short videos for publicizing and marketing. This study takes official promotion short videos as the research object, establishes a structural equation model based on the SOR theory, and explores the influencing factors of official short videos on tourists' destination decisions through empirical analysis. It finds that the official promotion short videos can positively stimulate users' perception and sentiments significantly due to the three unique features of authority, interactivity and interest, thus influencing tourists' destination decision-making behavior. On this basis, this study proposes to improve the operation of an official short video from three aspects: enhancing the authority of official short video accounts, attaching importance to the interactive mechanism, and strengthening the creativity of short videos. It is hoped that the study may help enhance the influence of official promotion short videos and promote the high-quality development of local tourism.
新冠疫情对传统旅游业产生了巨大影响。受当前疫情不确定性的影响,为振兴旅游业和地方经济发展,地方政府利用短视频账号发布旅游推广短视频进行宣传营销。本研究以官方推广短视频为研究对象,基于SOR理论建立结构方程模型,通过实证分析探究官方短视频对游客目的地决策的影响因素。研究发现,官方推广短视频因其权威性、互动性和趣味性这三个独特特征,能够显著正向激发用户的感知和情感,从而影响游客的目的地决策行为。在此基础上,本研究从增强官方短视频账号的权威性、重视互动机制、强化短视频的创意这三个方面提出改进官方短视频运营的建议。希望该研究有助于提升官方推广短视频的影响力,促进地方旅游业的高质量发展。