Crabtree Andy, Tolmie Peter, Knight Will
School of Computer Science, University of Nottingham, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB UK.
Comput Support Coop Work. 2017;26(4):453-488. doi: 10.1007/s10606-017-9276-y. Epub 2017 May 29.
In this paper we examine the notion of privacy as promoted in the digital economy and how it has been taken up as a design challenge in the fields of CSCW, HCI and Ubiquitous Computing. Against these prevalent views we present an ethnomethodological study of digital privacy practices in 20 homes in the UK and France, concentrating in particular upon people's use of passwords, their management of digital content, and the controls they exercise over the extent to which the online world at large can penetrate their everyday lives. In explicating digital privacy practices in the home we find an abiding methodological concern amongst members to manage the potential 'attack surface' the digital everyday life occasioned by interaction in and with the networked world. We also find, as a feature of this methodological preoccupation, that privacy dissolves into a heterogeneous array of relationship management practices. Accordingly we propose that 'privacy' has little utility as a focus for design, and suggest instead that a more productive way forward would be to concentrate on supporting people's evident interest in managing their relationships in and with the networked world.
在本文中，我们审视了数字经济中所倡导的隐私概念，以及它如何在计算机支持的协同工作（CSCW）、人机交互（HCI）和普适计算领域中成为一项设计挑战。针对这些普遍观点，我们对英国和法国20个家庭中的数字隐私实践进行了民族方法学研究，特别关注人们对密码的使用、对数字内容的管理，以及他们对网络世界在多大程度上渗透到日常生活的控制。在阐释家庭中的数字隐私实践时，我们发现成员们始终关注管理由与网络世界的交互所引发的数字日常生活中的潜在“攻击面”这一方法问题。我们还发现，作为这种方法关注的一个特征，隐私融入了一系列异质的关系管理实践中。因此，我们认为“隐私”作为设计关注点的效用不大，相反，我们建议更有效的前进方向是专注于支持人们在管理与网络世界的关系方面的明显兴趣。
