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护理工作生活质量的分析与策略研究

Analysis and strategy research on quality of nursing work life.

作者信息

Wang Lei, Wang Xuerui, Liu Shuang, Wang Binquan

机构信息

College of Nursing, Shanxi Medical University.

Administration Department, The First Hospital of Shanxi Medical University, Taiyuan City, Shanxi Province, China.

出版信息

Medicine (Baltimore). 2020 Feb;99(6):e19172. doi: 10.1097/MD.0000000000019172.

Abstract

Quality of Working Life (QWL) was developed in 1970s as a new theory on a basis of social-technical system theory. In 2004, Brooks considered that quality of nursing work life is a degree to which the registered nurses are able to satisfy important personal needs through their experiences in their work organization's goal. Quality of Nursing Work Life plays an important role in nursing management.The purpose of the project was to identify factors associated with nursing work life quality.A convenience sample of 3498 nurses from five tertiary general hospitals in Shanxi, Shandong, and Liaoning provinces in China was surveyed regarding quality of work life, working conditions, stress at work, general being, and job and career satisfaction (JCS).The mean overall quality of work life score was found to be 3.40 ± 0.61 (on a scale of 1-5, with 5 being the highest), while the working conditions and stress at work received lower scores. The general well-being of females (3.49 ± 0.74) was higher than that of males (3.35 ± 0.87). We also found a statistically significant difference of JCS of different department groups (P = .004).The quality of working life of nurses was found to be in the middle range, with room for improvement. Nurse managers have an opportunity to implement measures to improve the quality of working life for nurses in China.

摘要

工作生活质量(QWL)于20世纪70年代作为一种基于社会技术系统理论的新理论而发展起来。2004年,布鲁克斯认为护理工作生活质量是注册护士通过在工作组织目标中的经历满足重要个人需求的程度。护理工作生活质量在护理管理中起着重要作用。该项目的目的是确定与护理工作生活质量相关的因素。对来自中国山西、山东和辽宁省五家三级综合医院的3498名护士进行了便利抽样调查,内容涉及工作生活质量、工作条件、工作压力、总体健康状况以及工作和职业满意度(JCS)。工作生活质量的总体平均得分被发现为3.40±0.61(范围为1至5,5分为最高分),而工作条件和工作压力得分较低。女性的总体健康状况(3.49±0.74)高于男性(3.35±0.87)。我们还发现不同科室组的工作和职业满意度存在统计学上的显著差异(P = .004)。护士的工作生活质量处于中等水平,有提升空间。护理管理者有机会采取措施提高中国护士的工作生活质量。

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