员工工作生活与老年人对护理的满意度：多层次、相关性设计。
Staff Working Life and Older Persons' Satisfaction With Care: A Multilevel, Correlational Design.
机构信息
Faculty of Health and Occupational Studies, Department of Caring Science, University of Gävle, Sweden (Drs Engström, Högberg, Strömberg, Hagerman, and Skytt); Department of Public Health and Caring Sciences, Uppsala University, Sweden (Drs Engström and Skytt); and Nursing Department, Medicine and Health College, Lishui University, China (Dr Engström).
出版信息
J Nurs Care Qual. 2021;36(1):E7-E13. doi: 10.1097/NCQ.0000000000000463.
BACKGROUND
The importance of staff working life for staff well-being has been demonstrated in several studies; less research has focused on staff working life and older persons' satisfaction with care.
PURPOSE
The study aim was to study relationships between 1) staff assessments of their structural conditions/empowerment in elderly care, psychological empowerment, and job satisfaction and (2) older persons' satisfaction with care.
METHODS
A multilevel, cross-sectional, and correlational design was applied using questionnaire data on working life (1021 staff members) and unit-level data (40 elderly care units) on older persons' satisfaction with care.
RESULTS
Statistically significant relationships were found between all 3 working life variables and older persons' satisfaction with care. Furthermore, the results revealed an indirect/mediating effect of job satisfaction between structural empowerment and satisfaction with care, but not for psychological empowerment.
CONCLUSIONS
Staff structural empowerment, psychological empowerment, and job satisfaction are linked to older persons' satisfaction with care.
背景
多项研究表明员工的工作生活对其幸福感很重要；但较少有研究关注员工工作生活和老年人对护理的满意度。
目的
本研究旨在探讨 1）员工对老年护理结构条件/赋权、心理赋权和工作满意度的评估与 2）老年人对护理满意度之间的关系。
方法
采用多水平、跨截面和相关性设计，使用关于工作生活的问卷数据（1021 名员工）和关于老年人对护理满意度的单位水平数据（40 个老年护理单位）。
结果
所有 3 个工作生活变量与老年人对护理的满意度均存在统计学显著关系。此外，研究结果显示，工作满意度在结构赋权与护理满意度之间存在间接/中介效应，但在心理赋权方面则没有。
结论
员工的结构赋权、心理赋权和工作满意度与老年人对护理的满意度相关。
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