Kaiser Permanente Center for Health Research, Science Programs Department, Portland, Oregon, USA.
OCHIN, Inc., Portland, Oregon, USA.
Popul Health Manag. 2021 Feb;24(1):52-58. doi: 10.1089/pop.2019.0205. Epub 2020 Mar 2.
Successfully incorporating social determinants of health (SDH) screening into clinic workflows can help care teams provide targeted care, appropriate referrals, and other interventions to address patients' social risk factors. However, integrating SDH screening into clinical routines is known to be challenging. To achieve widespread adoption of SDH screening, we need to better understand the factors that can facilitate or hinder implementation of effective, sustainable SDH processes. The authors interviewed 43 health care staff and professionals at 8 safety net community health center (CHC) organizations in 5 states across the United States; these CHCs had adopted electronic health record (EHR)-based SDH screening without any external implementation support. Interviewees included staff in administrative, quality improvement, informatics, front desk, and clinical roles (providers, nurses, behavioral health staff), and community health workers. Interviews focused on how each organization integrated EHR-based SDH screening into clinic workflows, and factors that affected adoption of this practice change. Factors that facilitated effective integration of EHR-based SDH screening were: (1) external incentives and motivators that prompted introduction of this screening (eg, grant requirements, encouragement from professional associations); (2) presence of an SDH screening advocate; and (3) maintaining flexibility with regard to workflow approaches to optimally align them with clinic needs, interests, and resources. Results suggest that it is possible to purposefully create an environment conducive to successfully implementing EHR-based SDH screening. Approaching the task of implementing SDH screening into clinic workflows as understanding the interplay of context-dependent factors, rather than following a step-by-step process, may be critical to success in primary care settings.
成功将社会决定因素健康(SDH)筛查纳入诊所工作流程,可以帮助护理团队为患者提供有针对性的护理、适当的转介和其他干预措施,以解决患者的社会风险因素。然而,将 SDH 筛查纳入临床常规被认为是具有挑战性的。为了广泛采用 SDH 筛查,我们需要更好地了解可以促进或阻碍有效、可持续的 SDH 流程实施的因素。作者采访了美国 5 个州的 8 个社区卫生中心(CHC)组织的 43 名医疗保健人员和专业人员;这些 CHC 采用了基于电子健康记录(EHR)的 SDH 筛查,没有任何外部实施支持。受访者包括行政、质量改进、信息学、前台和临床角色(提供者、护士、行为健康工作人员)以及社区卫生工作者。访谈重点关注每个组织如何将基于 EHR 的 SDH 筛查纳入诊所工作流程,以及影响这种实践改变采用的因素。促进基于 EHR 的 SDH 筛查有效整合的因素包括:(1)促使引入这种筛查的外部激励和动机(例如,赠款要求,专业协会的鼓励);(2)SDH 筛查倡导者的存在;以及(3)保持工作流程方法的灵活性,以使其与诊所的需求、利益和资源最佳匹配。结果表明,有可能有目的地创造一个有利于成功实施基于 EHR 的 SDH 筛查的环境。在初级保健环境中,将实施 SDH 筛查纳入诊所工作流程的任务理解为理解上下文相关因素的相互作用,而不是按照逐步的过程进行,可能是成功的关键。