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护理环境中的复杂性领导力。

Complexity Leadership in the Nursing Context.

作者信息

Uhl-Bien Mary, Meyer Danika, Smith Justin

机构信息

Neeley School of Business, Texas Christian University (TCU), Fort Worth (Dr Uhl-Bien); and Cook Children's, Fort Worth, Texas (Ms Meyer and Dr Smith).

出版信息

Nurs Adm Q. 2020 Apr/Jun;44(2):109-116. doi: 10.1097/NAQ.0000000000000407.

Abstract

Consolidation through mergers and acquisitions is occurring across health care as a strategic move to address the disruptive forces of complexity. While consolidation is improving the overall fitness and viability of health care organizations, it is having the opposite effect on the professionals working within them who are reporting increasing rates of burnout from ongoing complexity in the health care environment. This happens in all organizations that try to respond to complexity with traditional bureaucratic leadership approaches. What is needed is to replace bureaucratic leadership with the networked approach of complexity leadership. The idea is not to "do more with less" but to "do things better." In this article, we show how to do this by applying complexity leadership to the nursing context. Complexity leadership is a framework for enabling people and organizations for adaptability. It views leaders not as managerial implementers of top-down directives but as collaborators who work together to enhance the overall adaptability and fitness of the system. From a complexity leadership perspective, the role of nurse leaders should be not only to help the system run but also to help it run better by increasing organizational adaptability.

摘要

通过并购进行的整合正在医疗保健行业全面展开,这是应对复杂性破坏力量的一项战略举措。虽然整合正在提高医疗保健组织的整体健康状况和生存能力,但对在这些组织中工作的专业人员却产生了相反的影响,他们报告称,由于医疗保健环境中持续存在的复杂性,职业倦怠率不断上升。所有试图用传统官僚式领导方法应对复杂性的组织都会出现这种情况。我们需要用复杂性领导的网络化方法取代官僚式领导。其理念不是“用更少的资源做更多的事”,而是“把事情做得更好”。在本文中,我们展示了如何通过将复杂性领导应用于护理环境来做到这一点。复杂性领导是一个使人员和组织具备适应性的框架。它不将领导者视为自上而下指令的管理执行者,而是视为共同努力提高系统整体适应性和健康状况的合作者。从复杂性领导的角度来看,护士领导者的作用不仅是帮助系统运行,还应通过提高组织适应性来帮助系统更好地运行。

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