Department of Psychology, Colorado State University, Fort Collins, Colorado, USA.
Oregon Institute for Occupational Health Sciences, Oregon Health & Science University, Portland, Oregon, USA.
Stress Health. 2020 Oct;36(4):442-456. doi: 10.1002/smi.2941. Epub 2020 Mar 25.
Healthcare is the fastest growing occupational sector in America, yet patient care workers experience low job satisfaction, high turnover, and susceptibility to poor sleep compared to workers in other jobs and industries. Increasing schedule control may be one way to help mitigate these issues. Drawing from conservation of resources theory, we evaluate associations among schedule control (i.e. a contextual resource), employee sleep duration and quality (i.e. personal resources), job satisfaction, and turnover intentions. Patient care workers who reported having more schedule control at baseline reported greater sleep duration and sleep quality 6 months later, as well as higher job satisfaction and lower turnover intentions 12 months later. Workers who experienced greater sleep sufficiency (i.e. feeling well-rested) reported higher job satisfaction 6 months later, and workers who experienced fewer insomnia symptoms (i.e. trouble falling and staying asleep) reported lower turnover intentions 6 months later. The association between schedule control and job satisfaction was partially mediated by greater sleep sufficiency, though this effect was small. Providing patient care workers with greater control over their work schedules and opportunities for improved sleep may improve their job attitudes. Results were not replicated when different analytical approaches were performed, so findings should be interpreted provisionally.
医疗保健是美国增长最快的职业领域,但与其他职业和行业的员工相比,患者护理人员的工作满意度较低、人员流动率较高、容易睡眠质量较差。增加工作安排控制可能是帮助缓解这些问题的一种方法。本研究以资源保存理论为基础,评估了工作安排控制(即一种情境资源)与员工睡眠时长和质量(即个人资源)、工作满意度和离职意向之间的关系。与基线相比,报告工作安排控制更多的患者护理人员在 6 个月后报告了更长的睡眠时间和更高的睡眠质量,以及 12 个月后更高的工作满意度和更低的离职意向。6 个月后,感觉休息充分的员工报告了更高的工作满意度,而经历较少失眠症状(即入睡和保持睡眠困难)的员工报告了 6 个月后更低的离职意向。工作安排控制与工作满意度之间的关联部分通过更大的睡眠充足程度来介导,尽管这种影响很小。为患者护理人员提供更多控制其工作安排和改善睡眠的机会可能会改善他们的工作态度。当使用不同的分析方法时,结果并未复制,因此应暂时解释这些发现。