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推出引人入胜的患者门户所学到的经验教训:一项探索性案例研究,考察患者门户在物质使用治疗连续护理中的推出与整合情况。

Lessons learned launching an engaging patient portal: an exploratory case study examining the launch and integration of the patient portal into the continuum of care for substance use treatment.

作者信息

Tkach Michael J, Wesloh Janelle

机构信息

Hazelden Betty Ford Foundation, Center City, MN, USA.

出版信息

Mhealth. 2020 Jan 5;6:2. doi: 10.21037/mhealth.2019.09.13. eCollection 2020.

DOI:10.21037/mhealth.2019.09.13
PMID:32190613
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7063296/
Abstract

When viewed from a chronic disease model, there is support for long-term engagement in care for the treatment of substance use disorders. In contrast, average length of stay in substance use treatment continues to shorten. Additionally, patients are from diverse geographical locations and often have barriers to engagement in after-care programming to help support gains made through treatment. Patient portals offer a unique opportunity to help increase engagement and the support provided to patients; however, there are unique obstacles to the launch, maintenance, and utilization of these technologies. The authors of this paper present a review of identified obstacles and considerations and then present a case study of the launch and modification of the MyRecoveryCompass patient portal and MORE curriculum used by the Hazelden Betty Ford Foundation as a way to help inform other treatment providers about lessons learned from launching an integrated patient portal.

摘要

从慢性病模型的角度来看,有证据支持长期参与物质使用障碍治疗的护理。相比之下,物质使用治疗的平均住院时间却持续缩短。此外,患者来自不同地理位置,在参与后续护理计划以支持治疗成果方面往往存在障碍。患者门户网站提供了一个独特的机会,有助于提高患者参与度并为其提供支持;然而,这些技术的推出、维护和使用存在独特的障碍。本文作者对已识别的障碍和注意事项进行了综述,然后介绍了黑兹尔登·贝蒂·福特基金会使用的MyRecoveryCompass患者门户网站和MORE课程的推出及改进案例研究,以此帮助其他治疗提供者了解从推出综合患者门户网站中吸取的经验教训。

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本文引用的文献

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Predicting attrition in long-term residential substance use disorder treatment: A modifiable risk factors perspective.预测长期住院物质使用障碍治疗中的脱落:一个可修正的风险因素视角。
Psychol Serv. 2020 Nov;17(4):472-482. doi: 10.1037/ser0000333. Epub 2019 Feb 28.
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Contextualizing numeric clinical test results for gist comprehension: Implications for EHR patient portals.将数值化临床检验结果置于情境中以实现要点理解:对电子健康记录患者门户的启示
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