Nursing Research Center, Kerman University of Medical Sciences.
Student Research Committee, Shiraz University of Medical Sciences.
Int Q Community Health Educ. 2021 Jan;41(2):189-197. doi: 10.1177/0272684X20915358. Epub 2020 Mar 30.
The aim of this study was to explore nurses' experiences and viewpoints about the outcomes of effective integration of clinical risk management (CRM) into health care. This qualitative study was conducted using purposive sampling and semistructured interviews with 19 nurses from three hospitals affiliated with a large medical university. Data were analyzed by the conventional qualitative content analysis method proposed by Lundman and Graneheim. Data analysis reflected the following concepts: improving the quality of services and promoting health, preserving and protecting patient safety, increasing satisfaction, improving staff morale, and improving organizational awareness and vigilance. According to the results, CRM with its positive outcomes can help the development of a patient-oriented culture. The results can be a starting point for further quantitative and qualitative research to explore other strategies, potentials, and capacities of quality improvement activities such as CRM in other contexts and cultures.
本研究旨在探讨护士对临床风险管理（CRM）有效融入医疗保健的结果的经验和观点。本定性研究采用目的抽样法，对来自某大学附属医院的 19 名护士进行了半结构化访谈。采用 Lundman 和 Graneheim 提出的常规定性内容分析法进行数据分析。数据分析反映了以下概念：提高服务质量和促进健康、保护和保护患者安全、提高满意度、提高员工士气以及提高组织意识和警惕性。根据研究结果，具有积极结果的 CRM 有助于培养以患者为中心的文化。研究结果可以为进一步的定量和定性研究提供起点，以探索其他背景和文化下 CRM 等质量改进活动的其他策略、潜力和能力。
