Institute for Health & Aging, University of California San Francisco, San Francisco, CA, USA.
School of Public Health, University of California Berkeley, Berkeley, CA, USA.
J Alzheimers Dis. 2020;76(2):445-455. doi: 10.3233/JAD-190952.
Due to the high costs of providing long-term care to older adults with cognitive impairment, artificial companions are increasingly considered as a cost-efficient way to provide support. Artificial companions can comfort, entertain, and inform, and even induce a sense of being in a close relationship. Sensors and algorithms are increasingly leading to applications that exude a life-like feel. We focus on a case study of an artificial companion for people with cognitive impairment. This companion is an avatar on an electronic tablet that is displayed as a dog or a cat. Whereas artificial intelligence guides most artificial companions, this application also relies on technicians "behind" the on-screen avatar, who via surveillance, interact with users. This case is notable because it particularly illustrates the tension between the endless opportunities offered by technology and the ethical issues stemming from limited regulations. Reviewing the case through the lens of biomedical ethics, concerns of deception, monitoring and tracking, as well as informed consent and social isolation are raised by the introduction of this technology to users with cognitive impairment. We provide a detailed description of the case, review the main ethical issues and present two theoretical frameworks, the "human-driven technology" platform and the emancipatory gerontology framework, to inform the design of future applications.
由于为认知障碍的老年人提供长期护理的成本高昂,人工伴侣越来越被视为提供支持的一种具有成本效益的方式。人工伴侣可以提供安慰、娱乐和信息,甚至可以诱导出一种亲密关系的感觉。传感器和算法越来越多地应用于产生逼真感觉的应用程序。我们专注于一个认知障碍患者人工伴侣的案例研究。这个伴侣是电子平板电脑上的一个虚拟形象,显示为狗或猫。虽然人工智能指导着大多数人工伴侣,但这个应用程序还依赖于屏幕上虚拟形象背后的技术人员,他们通过监控与用户进行互动。这个案例很重要,因为它特别说明了技术提供的无限机会与源于有限监管的伦理问题之间的紧张关系。通过生物医学伦理的视角审查这个案例,向认知障碍用户引入这项技术引发了欺骗、监控和跟踪以及知情同意和社会隔离等问题。我们详细描述了这个案例,审查了主要的伦理问题,并提出了两个理论框架,即“人驱动的技术”平台和解放老年学框架,为未来应用的设计提供信息。