Santana Rosane da Silva, Fontes Francisco Lucas de Lima, Morais Maurício Jose de Almeida, Costa Gildene da Silva, da Silva Ronnara Kauênia, de Araújo Cynthia Soares, da Silva Abigail Laísla Belisário, Pereira Rosa Irlania do Nascimento
Graduate Program in Collective Health, Universidade Federal do Ceará - Fortaleza (CE), Brazil.
Undergraduate nursing course, Faculdade Maurício de Nassau - Teresina (PI), Brazil.
Rev Bras Med Trab. 2020 Jan 9;17(1):76-82. doi: 10.5327/Z1679443520190295. eCollection 2019.
The number of emergency and urgent care providers with occupational stress is quite large and is a source of concern for hospital managers. Nurses are the professional category most affected among workers exposed to occupational stress.
To investigate the level of occupational stress among emergency and urgent care nurses at a public hospital in Teresina, Piaui, Brazil, by means of the Bianchi Stress Questionnaire.
Cross-sectional descriptive study conducted from November 2016 through January 2017 at a public emergency and urgency care hospital in Teresina. The sample comprised 20 nurses allocated to the department red, yellow, green and stabilization zones. Data were collected by means of the Bianchi Stress Questionnaire (BSQ), fed to a database and processed using software Statistical Package for the Social Sciences version 23.0. Analysis consisted of descriptive statics.
Participants were predominantly female (75%) within age range 31 to 40 years old (65%); most had graduated 6 to 10 years earlier (60%), 90% had attended graduate education and 70% had worked at the department for more than 6 years. The global stress score ranged from 2.4 to 5.25, mean 3.46; the highest stress level corresponded to BSQ domain A. Conclusion: Interpersonal relationships in emergency and urgent care departments might be a cause of occupational stress among workers.
面临职业压力的急诊和紧急护理人员数量众多，这是医院管理人员关注的一个问题。护士是遭受职业压力影响最大的职业类别。
通过比安奇压力问卷，调查巴西皮奥伊州特雷西纳市一家公立医院的急诊和紧急护理护士的职业压力水平。
2016年11月至2017年1月在特雷西纳市一家公立急诊和紧急护理医院进行横断面描述性研究。样本包括分配到该部门红色、黄色、绿色和稳定区域的20名护士。通过比安奇压力问卷（BSQ）收集数据，输入数据库并使用社会科学统计软件包第23.0版进行处理。分析包括描述性统计。
参与者主要为女性（75%），年龄在31至40岁之间（65%）；大多数人在6至10年前毕业（60%），90%接受过研究生教育，70%在该部门工作超过6年。全球压力得分在2.4至5.25之间，平均为3.46；最高压力水平对应于BSQ领域A。结论：急诊和紧急护理部门的人际关系可能是工作人员职业压力的一个原因。
