College of Management and Economics, Tianjin University, Tianjin 300072, PR China.
Future of Work Institute, Curtin University, Perth WA 6000, Australia.
Accid Anal Prev. 2020 Jul;142:105572. doi: 10.1016/j.aap.2020.105572. Epub 2020 Apr 29.
Employee safety citizenship behavior (SCB) is critical for workplace safety in a high-risk work environment, but few studies have addressed how safety stressors affect SCB. This study investigates the different relationships between safety stressors (safety role ambiguity, safety role conflict, and interpersonal safety conflict) and two forms of SCB (proactive and prosocial). It also examines the moderating effect of safety-specific trust (cognition- and affect-based) within these relationships. An analysis of 332 multisource data from frontline workers and their safety supervisors in China reveals that safety role ambiguity and safety role conflict negatively affect proactive safety behaviors, while interpersonal safety conflict impedes prosocial safety behaviors. Additionally, cognition-based safety trust alleviates the effects of safety role ambiguity and safety role conflict on proactive safety behaviors, whereas affect-based safety trust effectively restricts the influence of interpersonal safety conflict on prosocial safety behaviors. These results suggest that managers need to instill SCB in their subordinates and combat stressful conditions through interventions that enhance safety-specific trust.
员工安全公民行为（SCB）对于高风险工作环境中的工作场所安全至关重要，但很少有研究探讨安全压力源如何影响 SCB。本研究调查了安全压力源（安全角色模糊、安全角色冲突和人际安全冲突）与两种形式的 SCB（主动和亲社会）之间的不同关系。它还检验了安全特定信任（基于认知和基于情感）在这些关系中的调节作用。对来自中国一线工人及其安全主管的 332 多源数据的分析表明，安全角色模糊和安全角色冲突会对主动安全行为产生负面影响，而人际安全冲突则会阻碍亲社会安全行为。此外，基于认知的安全信任减轻了安全角色模糊和安全角色冲突对主动安全行为的影响，而基于情感的安全信任则有效地限制了人际安全冲突对亲社会安全行为的影响。这些结果表明，管理者需要通过增强安全特定信任的干预措施来向下属灌输 SCB，并应对压力条件。
