Programa de Pós-Graduação em Enfermagem, Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Porto Alegre, Rio Grande do Sul, Brasil.
Departamento de Assistência e Orientação Profissional, Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Porto Alegre, Rio Grande do Sul, Brasil.
Rev Gaucha Enferm. 2020;41(spe):e20190160. doi: 10.1590/1983-1447.2020.20190160. Epub 2020 Apr 30.
To analyze nurses' means of work used in the articulation of the Psychosocial Care Network (PCN) Method: An exploratory-descriptive qualitative study conducted at the PCN of a District Health Management in Porto Alegre. The data collection technique used was the semi-structured interview held from October to December 2017. Data was subjected to thematic analysis under the Marxist theory of the Labor Process.
The analysis resulted in two thematic categories: Care Management and Care Practices. The first consists of two means of work: team coordination and meetings with the other components of the territory. The second involves three means of work: telephone contacts with PCN services; user referrals in the PCN and matrix support. Final considerations: In view of overcoming the asylum model, nurses' means of work are instruments for producing dialogs aimed at expanding psychosocial care.
分析护士在心理社会关怀网络(PCN)方法中的工作手段。方法:在 Porto Alegre 的一个地区卫生管理局的 PCN 中进行了一项探索性描述性的定性研究。数据收集技术是 2017 年 10 月至 12 月期间进行的半结构化访谈。数据根据马克思主义劳动过程理论进行了主题分析。
分析产生了两个主题类别:关怀管理和关怀实践。第一个类别包括两种工作手段:团队协调和与该地区其他组成部分的会议。第二个类别涉及三种工作手段:与 PCN 服务的电话联系;PCN 中的用户转介和矩阵支持。最终考虑:鉴于克服庇护模式,护士的工作手段是产生旨在扩大心理社会关怀的对话的工具。