Carlucci Matilde, Carpagnano Lucia Federica, Dalfino Lidia, Grasso Salvatore, Migliore Giovanni
A.O.U. Policlinico di Bari .
Intensive Care Unit - A.O.U. Policlinico di Bari .
Acta Biomed. 2020 May 11;91(2):71-74. doi: 10.23750/abm.v91i2.9569.
In the complex health emergency situation of our country, the application of Information Technology tools has a decisive role in supporting health insurance, creating a highly performing and technologically advanced system that reduce distances, suffering of disease and the weight of necessary isolation. The theme of the humanization of care, understood as attention to the person as a whole, is a highly topical issue today. The humanization in the healthcare is intended as the ability to make the places of care and the same medical care practices more open, safer and painless, reconciling hospitality, information and comfort with care paths as much as possible in sharing with the patient and his family.
Pursuing the purposes inherent in the concept of humanization of care and assistance, with the aim of offering Apulian citizens a complementary, but also fundamental, service in clinical-therapeutic assistance to the patient affected by COVID-19, in the hope of improving the quality of care, also in relation to the perception of the user, the Strategic Management of the AOU Policlinico of Bari has launched an experimental project that fits into the context of care quality, a crucial and not negligible issue, despite the extreme difficulties dictated by the ongoing medical emergency.
The experimental project proposes an innovative clinical-organizational model which, through Information and Communications Technology (ICT), intends to make the management of COVID-19 patients optimal, safe and better, in all the spheres that jointly define the concept of Health.
在我国复杂的卫生紧急情况中，信息技术工具的应用对于支持医疗保险具有决定性作用，有助于创建一个高效且技术先进的系统，该系统能够缩短距离、减轻疾病痛苦以及必要隔离的负担。将关怀人性化的主题理解为对人的整体关注，这在当今是一个备受关注的热门话题。医疗保健中的人性化旨在使医疗场所和医疗护理实践更加开放、安全且无痛，尽可能在与患者及其家属共享的护理路径中协调好客、信息与舒适。
为了追求护理与援助人性化概念所固有的目标，旨在为普利亚地区的公民提供一项在临床治疗援助方面对感染新冠病毒的患者具有补充性且根本性的服务，以期提高护理质量，同时也考虑到用户的感受，巴里大学综合医院的战略管理部门启动了一个实验项目，该项目融入了护理质量这一至关重要且不可忽视的背景中，尽管当前医疗紧急情况带来了极大困难。
该实验项目提出了一种创新的临床组织模式，通过信息通信技术（ICT），旨在在共同界定健康概念的所有领域中，使新冠病毒患者的管理达到最佳、安全且更好的状态。
