Valor-Segura Inmaculada, Navarro-Carrillo Ginés, Extremera Natalio, Lozano Luis M, García-Guiu Carlos, Roldán-Bravo María Isabel, Ruiz-Moreno Antonia
Department of Social Psychology, Faculty of Psychology, Mind, Brain and Behavior Research Center, University of Granada, Granada, Spain.
Department of Psychology, University of Jaén, Jaén, Spain.
Front Psychol. 2020 May 7;11:875. doi: 10.3389/fpsyg.2020.00875. eCollection 2020.
Although prior research has extensively examined the association of emotional intelligence (EI) with various job attitudes (e.g., job satisfaction), empirical and systematic investigation of this link within military institutions has captured considerably less attention. The present research analyzed the relationship between EI, teamwork communication, and job satisfaction among Spanish military cadets. We tested the potential unique contribution of EI to job satisfaction over and above demographics (i.e., gender and age), proactive personality, and resilience. Moreover, we also examined whether EI was indirectly linked to job satisfaction via its relationship with teamwork communication. A sample of 363 cadet officers of the Spanish General Military Academy completed questionnaires assessing EI, teamwork communication, proactive personality, resilience, and job satisfaction. Hierarchical regression analysis revealed that EI exhibited incremental variance (Δ = 5.2%) in predicting job satisfaction ( = 0.539, 95% CI [0.306,0.771]) even after accounting for demographics, proactive personality, and resilience. Additionally, mediation analysis showed that the association of EI with job satisfaction was partially driven by enhanced teamwork communication. This research provides empirical evidence suggesting a pathway (i.e., effective teamwork communication) through which EI could help military cadets to experience higher job satisfaction. Implications for future academic programs including EI and teamwork communication to promote positive job attitudes among military personnel are discussed.
尽管先前的研究广泛考察了情商（EI）与各种工作态度（如工作满意度）之间的关联，但在军事机构内部对这种联系进行实证和系统的调查却很少受到关注。本研究分析了西班牙军校学员的情商、团队协作沟通与工作满意度之间的关系。我们测试了情商在人口统计学因素（即性别和年龄）、积极主动人格和心理韧性之外，对工作满意度的潜在独特贡献。此外，我们还研究了情商是否通过与团队协作沟通的关系而与工作满意度存在间接联系。西班牙陆军军事学院的363名学员军官完成了评估情商、团队协作沟通、积极主动人格、心理韧性和工作满意度的问卷。分层回归分析显示，即使在考虑了人口统计学因素、积极主动人格和心理韧性之后，情商在预测工作满意度方面仍表现出增量方差（Δ = 5.2%）（ = 0.539，95%置信区间[0.306,0.771]）。此外，中介分析表明，情商与工作满意度之间的关联部分是由增强的团队协作沟通驱动的。本研究提供了实证证据，表明情商可以通过一种途径（即有效的团队协作沟通）帮助军校学员获得更高的工作满意度。文中还讨论了对未来学术项目的启示，包括纳入情商和团队协作沟通以促进军事人员的积极工作态度。
