University of Illinois at Chicago, 845 S. Damen Ave., Chicago, IL, 60612, USA.
University of Illinois at Chicago, 845 S. Damen Ave., Chicago, IL, 60612, USA.
Nurse Educ Pract. 2020 May;45:102801. doi: 10.1016/j.nepr.2020.102801. Epub 2020 May 10.
Much of the ongoing shortage of nurses can be attributed to high turnover rates, and open positions are mostly filled by new graduate nurses who often lack the competencies required to provide quality patient care. An additional problem is that over 20% of these nurses leave their positions within 1 year, and low nursing competency is a main contributor to their decision. New graduate nurses' competencies are typically evaluated by experienced nurses who attempt to provide objective assessment of deficiencies, but this approach has not reduced turnover rates. Therefore, this integrative review explored new graduate nurses' self-assessed competencies. The review revealed that new graduate nurses' self-assessed deficiencies included advanced technical skills, critical thinking, communication, teamwork, helping role, and professionalism, most of which were associated with "soft" skills. New graduate nurses' possession not only of "hard" nursing skills within the cognitive and psychomotor domains but also of soft skills that mostly lie within the affective domain is vital to achieve higher retention rates. Because soft-skill competencies are problematic to objectively evaluate, recommendations include development and frequent application of a more objective measure such as a rubric, greater emphasis on soft skills in education, and supervised hands-on training in supportive practice settings.
造成护士持续短缺的原因主要是高离职率,而空缺职位大多由新毕业的护士填补,他们往往缺乏提供高质量患者护理所需的能力。另一个问题是,超过 20%的护士在一年内离职,而护理能力低是他们离职的主要原因。新毕业护士的能力通常由有经验的护士进行评估,他们试图对不足之处进行客观评估,但这种方法并未降低离职率。因此,本综述性研究探讨了新毕业护士的自我评估能力。研究结果表明,新毕业护士自我评估的不足之处包括高级技术技能、批判性思维、沟通、团队合作、帮助角色和专业精神,其中大部分与“软技能”有关。新毕业护士不仅要具备认知和心理运动领域的“硬”护理技能,还要具备主要属于情感领域的软技能,这对实现更高的留任率至关重要。由于软技能能力难以客观评估,建议包括制定和经常应用更客观的评估方法,如评分表,在教育中更加重视软技能,以及在支持性实践环境中进行监督式实践培训。