Sargent Amanda, Watson Jan, Ye Hongjun, Suri Rajneesh, Ayaz Hasan
School of Biomedical Engineering, Science and Health Systems, Drexel University, Philadelphia, PA, United States.
Lebow College of Business, Drexel University, Philadelphia, PA, United States.
Front Hum Neurosci. 2020 May 15;14:175. doi: 10.3389/fnhum.2020.00175. eCollection 2020.
Neuroergonomics is an emerging field that investigates the human brain about behavioral performance in natural environments and everyday settings. This study investigated the body and brain activity correlates of a typical daily activity, hot beverage preparation, and consumption in a realistic office environment where participants performed natural daily tasks. Using wearable, battery operated and wireless Electroencephalogram (EEG) and Electrodermal activity (EDA) sensors, neural and physiological responses were measured in untethered, freely moving participants who prepared hot beverages using two different machines (a market leader and follower as determined by annual US sales). They later consumed the drinks they had prepared in three blocks. Emotional valence was estimated using frontal asymmetry in EEG alpha band power and emotional arousal was estimated from EDA tonic and phasic activity. Results from 26 participants showed that the market-leading coffee machine was more efficient to use based on self-reports, behavioral performance measures, and there were significant within-subject differences in valence between the two machine use. Moreover, the market leader user interface led to greater self-reported product preference, which was further supported by significant differences in measured arousal and valence (EDA and EEG, respectively) during coffee production and consumption. This is the first study that uses a multimodal and comprehensive assessment of coffee machine use and beverage consumption in a naturalistic work environment. Approaches described in this study can be adapted in the future to other task-specific machine usability and consumer neuroscience studies.
神经工效学是一个新兴领域,它研究人类大脑在自然环境和日常场景中的行为表现。本研究调查了在一个现实的办公环境中,参与者进行自然日常任务时,一种典型日常活动——热饮制备与饮用过程中的身体和大脑活动关联。使用可穿戴、电池供电且无线的脑电图(EEG)和皮肤电活动(EDA)传感器,对未受束缚、自由活动的参与者进行测量,这些参与者使用两种不同的机器(根据美国年度销售额确定的市场领先者和追随者)制备热饮。随后,他们分三个阶段饮用自己制备的饮品。通过脑电图α波段功率的额叶不对称性估计情绪效价,从皮肤电活动的静息和相位活动估计情绪唤醒。26名参与者的结果表明,基于自我报告、行为表现测量,市场领先的咖啡机使用起来更高效,并且在使用两种机器时,参与者内部的效价存在显著差异。此外,市场领先者的用户界面导致更高的自我报告产品偏好,这在咖啡制备和饮用过程中测量的唤醒和效价(分别为皮肤电活动和脑电图)的显著差异中得到进一步支持。这是第一项在自然工作环境中对咖啡机使用和饮品消费进行多模态综合评估的研究。本研究中描述的方法未来可应用于其他特定任务的机器可用性和消费者神经科学研究。