BeCHANGE Research Group, Institute for Public Communication, Università della Svizzera italiana, Lugano, Switzerland.
CRONICAS Centre of Excellence in Chronic Diseases, Universidad Peruana Cayetano Heredia, Lima, Peru.
PLoS Negl Trop Dis. 2020 Jun 17;14(6):e0008360. doi: 10.1371/journal.pntd.0008360. eCollection 2020 Jun.
Social marketing is an approach to behavior change that contributes to disease prevention and control. This study aimed to understand how social marketing interventions have addressed neglected tropical diseases (NTDs). It examined the characteristics, breadth of coverage, and outcomes of social marketing interventions focused on the prevention and control of these diseases.
METHODOLOGY/PRINCIPAL FINDINGS: Studies published in any language between January 1971 and April 2017, targeting at least one of the 17 NTDs prioritized in the World Health Organization (WHO) NTD Roadmap were considered. Included studies had interventions that applied both, at least one core social marketing concept, "social behavioral influence", and one social marketing technique, "integrated intervention mix", described in the Hierarchical Model of Social Marketing. This review is registered with PROSPERO CRD42017063858. Twenty interventions, addressing eight NTDs, met the inclusion criteria. They focused on behaviors related to four of the five WHO public health strategies for NTDs. Most interventions incorporated the concepts "relationship building" and "public / people orientation focus", and the technique "insight-driven segmentation". All the interventions reported changing behavioral determinants such as knowledge, 19 reported behavior change, and four influenced health outcomes.
CONCLUSION/SIGNIFICANCE: Evidence from this study shows that social marketing has been successfully used to address behaviors related to most of the five public health strategic interventions for NTDs recommended by the WHO. It is suggested that social marketing interventions for the prevention and control of NTDs be grounded on an understanding of the audience and adapted to the contexts intervened. Building stakeholder relationships as early as possible, and involving the publics could help in reaching NTD outcomes. Elements of the intervention mix should be integrated and mutually supportive. Incorporating health education and capacity building, as well as being culturally appropriate, is also relevant. It is recommended that ongoing discussions to formulate the targets and milestones of the new global Roadmap for NTDs integrate social marketing as an approach to overcome these diseases.
社会营销是一种促进疾病预防和控制的行为改变方法。本研究旨在了解社会营销干预措施如何解决被忽视的热带病(NTDs)。它考察了专注于预防和控制这些疾病的社会营销干预措施的特点、覆盖范围和结果。
方法/主要发现:研究纳入了 1971 年 1 月至 2017 年 4 月期间发表的任何语言的研究,目标是世界卫生组织(WHO)NTD 路线图中优先考虑的 17 种 NTD 中的至少一种。纳入的研究有干预措施,应用了至少一个核心社会营销概念“社会行为影响”和一个社会营销技术“综合干预组合”,描述在社会营销分层模型中。本综述在 PROSPERO CRD42017063858 注册。有 20 项干预措施,涉及 8 种 NTD,符合纳入标准。它们专注于与 WHO 针对 NTD 的五项公共卫生战略中的四项相关的行为。大多数干预措施纳入了“关系建设”和“公众/人民导向焦点”的概念,以及“基于洞察力的细分”技术。所有干预措施都报告了改变行为决定因素,如知识,19 项报告了行为改变,四项影响了健康结果。
结论/意义:这项研究的证据表明,社会营销已成功用于解决与 WHO 建议的针对 NTD 的五项公共卫生战略干预措施中的大多数相关的行为。建议针对 NTD 的预防和控制的社会营销干预措施基于对受众的理解,并适应所干预的情况。尽早建立利益相关者关系,并让公众参与,可以帮助实现 NTD 结果。干预组合的要素应整合并相互支持。纳入健康教育和能力建设,以及文化适宜性也很重要。建议正在进行的制定新的全球 NTD 路线图目标和里程碑的讨论将社会营销作为一种克服这些疾病的方法纳入其中。