Sessa Isora, D'Errico Francesca, Poggi Isabella, Leone Giovanna
Department of Psychology, Sapienza University of Rome, Rome, Italy.
Fil.Co.Spe. Department, Roma Tre University, Rome, Italy.
Front Psychol. 2020 Jun 5;11:1065. doi: 10.3389/fpsyg.2020.01065. eCollection 2020.
This work explores how humans manage the communication of a displeasing and face-threatening truth and how the communicative strategies of the sender and the reaction of the receiver are influenced by their attachment style. Two experimental studies demonstrate that the attachment styles of both senders and receivers can influence the communicative styles of the sender, the emotions that both senders and receivers feel or attribute to their interlocutor, and the reactions of the receivers. In Study 1, couples of participants played a bogus computer game, ostensibly to test their abilities. Subsequently, "the spokesperson" was given the task to communicate to the "the receiver" a bogus low score of the other and a high score of oneself. Finally, all participants completed an adult Attachment Style Questionnaire (ASQ). A content analysis of the verbal messages of the spokespersons showed two main communication styles: frankness and mitigation. The results suggest that the spokespersons' attachment style influences these communication styles. Using a similar procedure, Study 2 showed that spokespersons with a high avoidant attachment more frequently used frankness when communicating low scores to the receivers. Furthermore, the emotions and impressions reported by anxious and avoidant spokespersons and receivers, respectively, confirm the negative model of the self or the other, typical, respectively, in anxious and avoidant attachment. The detection of communicative strategies stemming from different attachment styles might be of use in user modeling and the planning of personalized systems.
这项研究探讨了人类如何处理令人不悦且有损面子的真相的传达,以及发送者的沟通策略和接收者的反应如何受到他们的依恋风格的影响。两项实验研究表明,发送者和接收者的依恋风格都会影响发送者的沟通方式、发送者和接收者感受到的或归因于对方的情绪,以及接收者的反应。在研究1中,参与者两两一组玩一个虚假的电脑游戏,表面上是为了测试他们的能力。随后,“发言人”的任务是向“接收者”传达对方虚假的低分和自己的高分。最后,所有参与者都完成了一份成人依恋风格问卷(ASQ)。对发言人言语信息的内容分析显示出两种主要的沟通方式:坦率和缓和。结果表明,发言人的依恋风格会影响这些沟通方式。研究2采用类似的程序,结果表明,具有高度回避型依恋的发言人在向接收者传达低分信息时更频繁地使用坦率的方式。此外,焦虑型和回避型发言人及接收者分别报告的情绪和印象,证实了焦虑型和回避型依恋中典型的对自我或他人的消极模式。识别源于不同依恋风格的沟通策略可能有助于用户建模和个性化系统的规划。