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慢性病患者、医护人员和照护者采用和使用电子个人健康记录的障碍:系统综述。

Barriers to patient, provider, and caregiver adoption and use of electronic personal health records in chronic care: a systematic review.

机构信息

Nephrology and Kidney Transplant Research Center, Urmia University of Medical Sciences, Urmia, Iran.

Department of Health Information Technology, Urmia University of Medical Sciences, Urmia, Iran.

出版信息

BMC Med Inform Decis Mak. 2020 Jul 8;20(1):153. doi: 10.1186/s12911-020-01159-1.


DOI:10.1186/s12911-020-01159-1
PMID:32641128
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7341472/
Abstract

BACKGROUND: Electronic personal health records (ePHRs) are defined as electronic applications through which individuals can access, manage, and share health information in a private, secure, and confidential environment. Existing evidence shows their benefits in improving outcomes, especially for chronic disease patients. However, their use has not been as widespread as expected partly due to barriers faced in their adoption and use. We aimed to identify the types of barriers to a patient, provider, and caregiver adoption/use of ePHRs and to analyze their extent in chronic disease care. METHODS: A systematic search in Medline, PubMed, Science Direct, Cumulative Index to Nursing and Allied Health Literature (CINAHL), the Cochrane Central Register of Controlled Trials, and the Institute of Electrical and Electronics Engineers (IEEE) database was performed to find original studies assessing barriers to ePHR adoption/use in chronic care until the end of 2018. Two researchers independently screened and extracted data. We used the PHR adoption model and the Unified Theory of Acceptance and Use of Technology to analyze the results. The Mixed Methods Appraisal Tool (MMAT) version 2018 was used to assess the quality of evidence in the included studies. RESULTS: Sixty publications met our inclusion criteria. Issues found hindering ePHR adoption/use in chronic disease care were associated with demographic factors (e.g., patient age and gender) along with key variables related to health status, computer literacy, preferences for direct communication, and patient's strategy for coping with a chronic condition; as well as factors related to medical practice/environment (e.g., providers' lack of interest or resistance to adopting ePHRs due to workload, lack of reimbursement, and lack of user training); technological (e.g., concerns over privacy and security, interoperability with electronic health record systems, and lack of customized features for chronic conditions); and chronic disease characteristics (e.g., multiplicities of co-morbid conditions, settings, and providers involved in chronic care). CONCLUSIONS: ePHRs can be meaningfully used in chronic disease care if they are implemented as a component of comprehensive care models specifically developed for this care. Our results provide insight into hurdles and barriers mitigating ePHR adoption/use in chronic disease care. A deeper understating of the interplay between these barriers will provide opportunities that can lead to an enhanced ePHR adoption/use.

摘要

背景:电子个人健康记录 (ePHR) 被定义为个人可以在私人、安全和保密的环境中访问、管理和共享健康信息的电子应用程序。现有证据表明,它们在改善结果方面具有优势,特别是对于慢性病患者。然而,由于在采用和使用方面面临障碍,它们的使用并未像预期的那样广泛。我们旨在确定患者、提供者和护理人员采用/使用电子个人健康记录的障碍类型,并分析它们在慢性病护理中的程度。

方法:在 Medline、PubMed、Science Direct、护理学和联合健康文献累积索引 (CINAHL)、Cochrane 对照试验中心注册库和电气和电子工程师协会 (IEEE) 数据库中进行了系统搜索,以查找评估慢性病护理中电子个人健康记录采用/使用障碍的原始研究,直到 2018 年底。两位研究人员独立筛选和提取数据。我们使用 PHR 采用模型和统一接受和使用技术理论来分析结果。使用混合方法评估工具 (MMAT) 版本 2018 评估纳入研究的证据质量。

结果:60 篇出版物符合我们的纳入标准。在慢性病护理中阻碍电子个人健康记录采用/使用的问题与人口统计学因素(例如,患者年龄和性别)以及与健康状况、计算机素养、对直接沟通的偏好以及患者应对慢性病的策略相关的关键变量有关;以及与医疗实践/环境相关的因素(例如,由于工作量、缺乏报销和缺乏用户培训,提供者缺乏采用电子个人健康记录的兴趣或抵制);技术(例如,对隐私和安全的担忧、与电子健康记录系统的互操作性以及缺乏针对慢性病的定制功能);以及慢性病的特征(例如,多种合并症、涉及的环境和提供者)。

结论:如果将电子个人健康记录作为专门为这种护理开发的综合护理模型的一部分实施,它们可以在慢性病护理中得到有意义的使用。我们的研究结果深入了解了在慢性病护理中阻碍电子个人健康记录采用/使用的障碍和障碍。对这些障碍相互作用的更深入理解将提供机会,从而促进电子个人健康记录的采用/使用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c1f3/7346632/6af84aa0218f/12911_2020_1159_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c1f3/7346632/6af84aa0218f/12911_2020_1159_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c1f3/7346632/6af84aa0218f/12911_2020_1159_Fig1_HTML.jpg

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