设计支持大学生社会生态系统的心理健康技术。
Designing Mental Health Technologies that Support the Social Ecosystem of College Students.
作者信息
Lattie Emily G, Kornfield Rachel, Ringland Kathryn E, Zhang Renwen, Winquist Nathan, Reddy Madhu
机构信息
Medical Social Sciences, Northwestern University, Evanston, IL, United States.
Communication Studies, Northwestern University, Evanston, IL, United States.
出版信息
Proc SIGCHI Conf Hum Factor Comput Syst. 2020 Apr;2020. doi: 10.1145/3313831.3376362.
Abstract
The last decade has seen increased reports of mental health problems among college students, with college counseling centers struggling to keep up with the demand for services. Digital mental health tools offer a potential solution to expand the reach of mental health services for college students. In this paper, we present findings from a series of design activities conducted with college students and counseling center staff aimed at identifying needs and preferences for digital mental health tools. Results emphasize the social ecosystems and social support networks in a college student's life. Our findings highlight the predominant role of known peers, and the ancillary roles of unknown peers and non-peers (e.g., faculty, family) in influencing the types of digital mental health tools students desire, and the ways in which they want to learn about mental health tools. We identify considerations for designing digital mental health tools for college students that take into account the identified social factors and roles.
摘要
在过去十年中，大学生心理健康问题的报告有所增加，大学咨询中心难以满足对服务的需求。数字心理健康工具为扩大大学生心理健康服务的覆盖范围提供了一种潜在的解决方案。在本文中，我们展示了一系列与大学生和咨询中心工作人员开展的设计活动的结果，这些活动旨在确定对数字心理健康工具的需求和偏好。结果强调了大学生活中的社会生态系统和社会支持网络。我们的研究结果突出了熟悉的同龄人所起的主要作用，以及不熟悉的同龄人和非同龄人（如教师、家人）在影响学生想要的数字心理健康工具类型以及他们了解心理健康工具的方式方面所起的辅助作用。我们确定了在设计针对大学生的数字心理健康工具时需要考虑的因素，这些因素要考虑到已确定的社会因素和角色。
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