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评估外科创伤急症护理单元中的职业倦怠和工作生活。

Evaluation of Burnout and Work-Life in Surgical Trauma Acute Care Units.

机构信息

Good Samaritan Hospital, UK HealthCare, Lexington, Kentucky (Dr Bethea); and Charleston Area Medical Center, Center for Health Services and Outcomes Research, Charleston, West Virginia (Ms Samanta).

出版信息

J Trauma Nurs. 2020 Jul/Aug;27(4):200-206. doi: 10.1097/JTN.0000000000000515.

Abstract

INTRODUCTION

Stressors unique to trauma patients may potentiate burnout in the trauma care team. Among health care workers, nurses historically demonstrate high rates of burnout and are often the first caregivers in which patients interact. There is limited research, however, investigating burnout in trauma nurses. This study aims to evaluate levels of burnout and perceptions of work-life in nurses and ancillary staff at a Level 1 trauma center.

METHODS

An anonymous, cross-sectional, online survey was administered utilizing the Maslach Burnout Toolkit to investigate levels of burnout and work-life. Supplemental questions developed by investigators were included to gather additional details about the work environment.

RESULTS

A total of 126 trauma staff completed the survey yielding a response rate of 73%. Trauma staff exhibited low degrees of emotional exhaustion (M = 2.53, SD = 1.29) and depersonalization (M = 1.83, SD = 1.33). Staff with 4 to less than 9 years of tenure at the study institution experienced these emotions at the highest level. Overall, staff cited documentation requirements and patient-to-staff ratios as prominent concerns with their work-life. There were significant negative associations between manageable workload with emotional exhaustion (r = -0.68) and depersonalization (r = -0.56).

CONCLUSIONS

Overall, low degrees of emotional exhaustion and depersonalization were exhibited, but significant increases were noted in staff with increasing tenure. These findings suggest that cited aspects of work-life may impact the development of emotional exhaustion and depersonalization over time. Pilot interventions are underway to identify an acuity-adjusted staffing process and a user-friendly electronic documentation platform to improve the institution's work environment.

摘要

简介

创伤患者特有的压力源可能会加剧创伤护理团队的倦怠。在医护人员中,护士历来倦怠率较高,而且往往是患者首先接触的护理人员。然而,关于创伤护士倦怠的研究有限。本研究旨在评估一级创伤中心护士和辅助人员的倦怠程度和工作生活感知。

方法

利用 Maslach 倦怠工具包,采用匿名、横断面、在线调查评估倦怠程度和工作生活。还包括研究人员开发的补充问题,以收集有关工作环境的更多详细信息。

结果

共有 126 名创伤工作人员完成了调查,应答率为 73%。创伤工作人员表现出较低程度的情绪疲惫(M = 2.53,SD = 1.29)和去人性化(M = 1.83,SD = 1.33)。在研究机构工作 4 年以下的员工经历这些情绪的程度最高。总体而言,工作人员将文档要求和医患比例列为工作生活的主要关注点。可管理的工作量与情绪疲惫(r = -0.68)和去人性化(r = -0.56)呈显著负相关。

结论

尽管总体上表现出较低程度的情绪疲惫和去人性化,但随着工作年限的增加,显著增加。这些发现表明,工作生活中的某些方面可能会随着时间的推移影响情绪疲惫和去人性化的发展。正在进行试点干预,以确定一个适应病情严重程度的人员配置过程和一个用户友好的电子文档平台,以改善机构的工作环境。

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