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一级安全网创伤中心创伤护士的职业倦怠、感知压力与工作满意度

Burnout, Perceived Stress, and Job Satisfaction Among Trauma Nurses at a Level I Safety-Net Trauma Center.

作者信息

Munnangi Swapna, Dupiton Lynore, Boutin Anthony, Angus L D George

机构信息

Departments of Surgery (Drs Munnangi and Angus) and Emergency Medicine (Ms Dupiton and Dr Boutin), Nassau University Medical Center, East Meadow, New York.

出版信息

J Trauma Nurs. 2018 Jan/Feb;25(1):4-13. doi: 10.1097/JTN.0000000000000335.

Abstract

Nurses are at the forefront of our health care delivery system and have been reported to exhibit a high level of burnout. Burnout and stress in trauma nurses at a safety-net hospital can negatively impact patient care. Safety-net hospitals are confronted with unique social, financial, as well as resource problems that can potentially make the work environment frustrating. The purpose of this study was to explore the levels of burnout, stress, and job satisfaction in nurses providing care to trauma patients at a Level I safety-net trauma center. A cross-sectional survey design was used to investigate principal factors including personal and professional demographics, burnout, perceived stress, and job satisfaction. Trauma nurses working at a Level I safety-net trauma center are stressed and exhibited moderate degree of burnout. The extent of emotional exhaustion experienced by the nurses varied with work location and was highest in surgical intensive care unit nurses. The level of job satisfaction in terms of opportunities for promotion differed significantly by race and the health status of the nurses. Satisfaction with coworkers was lowest in those nurses between the ages of 60-69 years. Female nurses were more satisfied with their coworkers than male nurses. In addition, the study revealed that significant relationships exist among perceived stress, burnout, and job satisfaction. Work environment significantly impacts burnout, job satisfaction, and perceived stress experienced by trauma nurses in a safety-net hospital. Nursing administration can make an effort to understand the levels of burnout and strategically improve work environment for trauma nurses in order to minimize stressors leading to attrition and enhance job satisfaction.

摘要

护士处于我们医疗保健服务体系的前沿,据报道,她们表现出高度的职业倦怠。安全网医院中创伤护士的职业倦怠和压力会对患者护理产生负面影响。安全网医院面临着独特的社会、财务以及资源问题,这些问题可能会使工作环境令人沮丧。本研究的目的是探讨在一级安全网创伤中心为创伤患者提供护理的护士的职业倦怠、压力和工作满意度水平。采用横断面调查设计来调查主要因素,包括个人和专业人口统计学、职业倦怠、感知压力和工作满意度。在一级安全网创伤中心工作的创伤护士压力较大,表现出中度职业倦怠。护士经历的情感耗竭程度因工作地点而异,在外科重症监护病房护士中最高。在晋升机会方面,工作满意度水平在不同种族和护士健康状况之间存在显著差异。60 - 69岁的护士对同事的满意度最低。女护士对同事的满意度高于男护士。此外,研究表明,感知压力、职业倦怠和工作满意度之间存在显著关系。工作环境对安全网医院中创伤护士经历的职业倦怠、工作满意度和感知压力有显著影响。护理管理层可以努力了解职业倦怠水平,并从战略上改善创伤护士的工作环境,以尽量减少导致人员流失的压力源,提高工作满意度。

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