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组织氛围对不同经验水平护士的 burnout 影响的差异。

Differences in the effects of organisational climate on burnout according to nurses' level of experience.

机构信息

Department of Nursing, Faculty of Human Sciences, Sophia University, Tokyo, Japan.

Department of Nursing, College of Nursing, Kanto Gakuin University, Yokohama, Japan.

出版信息

J Nurs Manag. 2021 Mar;29(2):194-205. doi: 10.1111/jonm.13137. Epub 2020 Sep 23.

Abstract

AIM

To elucidate the orientation of burnout prevention in line with the experience level of nurses by examining the impact of organisational climate on burnout by nursing experience level.

BACKGROUND

While the relationship between a nurse and the organisation where they work changes depending on the nurse's experience level, there is a dearth of research that takes into account the nursing experience level in exploring the relationship between organisational climate and burnout.

METHOD

A cross-sectional questionnaire survey was conducted with 1,102 nurses. Nursing experience was divided into six levels. Two scales for organisational climate and the Maslach burnout inventory were used.

RESULTS

There were effects between the organisational climate and exhaustion/depersonalization, depending on the experience level. Novices with low scores for head nurses' considerations towards staff felt the highest level of emotional exhaustion. For advanced beginners, a sense of control significantly determined emotional exhaustion.

CONCLUSIONS

There was a difference in the relationship between organisational climate and burnout in experience level, suggesting different intervention directions.

IMPLICATIONS FOR NURSING MANAGEMENT

There is a direction of intervention suitable for each experience level, suggesting the need to respond to each accordingly.

摘要

目的

通过考察护理经验水平对职业倦怠的影响,阐明与护士经验水平相适应的职业倦怠预防方向。

背景

虽然护士与工作机构之间的关系随着护士经验水平的变化而变化,但在探讨组织氛围与职业倦怠之间的关系时,考虑护理经验水平的研究还很少。

方法

采用横断面问卷调查法对 1102 名护士进行调查。将护理经验分为 6 个水平。使用组织氛围和 Maslach 职业倦怠量表两个量表。

结果

组织氛围与耗竭/去人性化之间存在经验水平的影响。护士长对员工关注程度得分较低的新手感觉情绪耗竭程度最高。对于高级初学者,控制感显著决定了情绪耗竭。

结论

组织氛围和倦怠感在经验水平上的关系存在差异,表明干预方向不同。

对护理管理的启示

每个经验水平都有一个合适的干预方向,这表明需要相应地做出回应。

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