College of Business, Cheongju University, 298 Daeseong-ro, Cheongwon-gu, Cheongju-si 28503, Korea.
Department of Management, Universidad Loyola Andalucía, 14004 Cordóba, Spain.
Int J Environ Res Public Health. 2020 Sep 1;17(17):6357. doi: 10.3390/ijerph17176357.
This study investigates the effect of the hotel's nature-friendly environment on burnout, job satisfaction and job performance of hotel employees. A total of 11 hypotheses were set up to achieve the purpose of this study, and an empirical analysis was conducted based on 309 surveys collected from hotel employees. A total of 11 hypotheses were set to achieve the research goals, and an empirical analysis was conducted based on a total of 309 pieces of data collected from 320 hotel employees who are currently working in 11 hotels in South Korea. As a result, eight hypotheses were accepted and three were rejected. Specifically, it was found that the hotel's nature-friendly environment reduced burnout in employees, and indirectly had a significant effect on job satisfaction and job performance. Therefore, the relationship between the variables presented was clearly demonstrated through the research results, and the purpose of this study was satisfactorily explained. The results are expected to be of great help to hotel employees and researchers in developing strategies to efficiently manage hotel employees through nature-based solutions (NBSs). Based on the results, the proposed theoretical and practical implications are discussed in detail in the discussion section.
本研究旨在探讨酒店的环保环境对酒店员工的工作倦怠、工作满意度和工作绩效的影响。本研究共提出了 11 个假设，并基于从韩国 11 家酒店的 320 名在职员工中收集到的 309 份调查数据进行了实证分析。共提出了 11 个假设来实现研究目标，并基于从韩国 11 家酒店的 320 名在职员工中收集到的 309 份数据进行了实证分析。结果表明，酒店的环保环境降低了员工的工作倦怠感，并间接地对工作满意度和工作绩效产生了显著影响。因此，研究结果清楚地表明了变量之间的关系，充分说明了本研究的目的。本研究结果有望为酒店员工和研究人员提供帮助，通过基于自然的解决方案（NBS）制定有效的酒店员工管理策略。基于研究结果，在讨论部分详细讨论了所提出的理论和实际意义。
