家庭健康护士的工作相关心理社会风险及管理策略。
Work-related psychosocial risks of the Family Health nurse and management strategies.
机构信息
Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto, Programa de Pós-Graduação Mestrado Profissional em Tecnologia e Inovação em Enfermagem, Ribeirão Preto, SP, Brasil.
Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto, Programa Interunidades de Doutoramento em Enfermagem, Ribeirão Preto, SP, Brasil.
出版信息
Rev Esc Enferm USP. 2020 Sep 7;54:e03602. doi: 10.1590/S1980-220X2018055603602.
OBJECTIVE
To analyze the work-related psychosocial risks of Family Health nurses and the management strategies to minimize them.
METHOD
Exploratory, qualitative study with nurses from teams of the Family Health Strategy (FHS). Data collection took place in July 2018 through semi-structured interviews and subsequently, an inductive thematic analysis was carried out.
RESULTS
Participation of 18 nurses. Psychosocial risks related to the work context were identified, namely: insufficient professional training, compromised interpersonal relationships, work-family interface and psychological violence; as well as those related to work content: insufficient work equipment, lack of human resources and heavy workload. In addition, strategies for managing these risks were identified, such as using the family, spirituality, music and reading.
CONCLUSION
The study should provoke the reflection of nurses about the eventual presence of risks in their work and contribute to fill knowledge production gaps in the area. It also provides subsidies for health managers' knowledge of the psychosocial risks to which these professionals are exposed, with a view to adopting measures.
目的
分析家庭健康护士的工作相关心理社会风险及其最小化管理策略。
方法
采用与家庭健康战略（FHS）团队的护士进行的探索性定性研究。数据收集于 2018 年 7 月进行，通过半结构化访谈，随后进行了归纳主题分析。
结果
参与研究的有 18 名护士。确定了与工作环境相关的心理社会风险，即：专业培训不足、人际关系受损、工作与家庭界面以及心理暴力；以及与工作内容相关的风险：工作设备不足、人力资源匮乏以及工作量过大。此外，还确定了管理这些风险的策略，例如利用家庭、精神信仰、音乐和阅读。
结论
该研究应促使护士反思其工作中存在的风险，并有助于填补该领域的知识生产空白。它还为卫生管理人员提供了对这些专业人员所面临的心理社会风险的了解，以期采取措施。
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