Fridrich Annemarie, Bauer Georg F, Jenny Gregor J
Stiftung Patientensicherheit Schweiz, Zurich, Switzerland.
Center of Salutogenesis, Division of Public and Organizational Health, Epidemiology, Biostatistics and Prevention Institute, University of Zurich, Zurich, Switzerland.
Front Psychol. 2020 Aug 18;11:2115. doi: 10.3389/fpsyg.2020.02115. eCollection 2020.
This study presents the development of a generic workshop appraisal scale (WASC) for the evaluation of organizational health interventions. Based on the session evaluation questionnaire (SEQ) by Stiles (1980), we developed a short, generic 10-item scale with pairs of adjectives, covering five facets: comprehensibility, relevance, novelty, activation, and valence. Our study is based on = 499 employees from four organizations who participated in 41 workshops and filled out an evaluation questionnaire on-site. The questionnaire contained the newly developed WASC, as well as items capturing satisfaction with the developed output and outcome expectancies. Results from confirmative factor analysis confirmed the hypothesized five-factor structure of the WASC. The factor structure was found to be nearly invariant across the four organizations, a result that needs to be replicated in larger samples. Analysis of intra-class correlations indicated that 25% of the variance in workshop appraisal can be explained at workshop level. Hereby, perceived relevance and novelty exhibited lower amounts of shared variance, indicating that corresponding workshop appraisals are influenced more by individual factors and less by group dynamics. Furthermore, results from mediation analysis revealed that participants' workshop appraisals were significantly related to their outcome expectancies, and that this relationship was mediated by output satisfaction. Again, the facets showed differential effects: Relevance and comprehensibility seem to contribute most to the total effect on outcome expectancy, followed by activation, whereas valence and especially novelty play a minor role. Taken together, participants' workshop appraisals - together with output satisfaction and outcome expectancy - may be helpful for monitoring the implementation process and allow for corrective action if necessary.
本研究介绍了一种用于评估组织健康干预措施的通用工作坊评估量表(WASC)的开发情况。基于斯泰尔斯(1980年)的会议评估问卷(SEQ),我们开发了一个简短的、通用的包含10个项目的量表,这些项目由成对的形容词组成,涵盖五个方面:可理解性、相关性、新颖性、激发性和效价。我们的研究基于来自四个组织的499名员工,他们参加了41个工作坊,并在现场填写了一份评估问卷。该问卷包含新开发的WASC,以及用于获取对所开发产出的满意度和结果预期的项目。验证性因素分析的结果证实了WASC假设的五因素结构。发现该因素结构在四个组织中几乎是不变的,这一结果需要在更大的样本中进行重复验证。组内相关性分析表明,工作坊评估中25%的方差可以在工作坊层面得到解释。据此,感知到的相关性和新颖性表现出较低的共同方差量,这表明相应的工作坊评估更多地受到个体因素的影响,而较少受到群体动态的影响。此外,中介分析的结果显示,参与者对工作坊的评估与他们的结果预期显著相关,并且这种关系是由产出满意度介导的。同样,这些方面表现出不同的影响:相关性和可理解性似乎对结果预期的总体影响贡献最大,其次是激发性,而效价尤其是新颖性的作用较小。综上所述,参与者对工作坊的评估——连同产出满意度和结果预期——可能有助于监测实施过程,并在必要时采取纠正措施。