Grimm Luisa A, Bauer Georg F, Jenny Gregor J
Center of Salutogenesis, University of Zurich, Epidemiology, Biostatistics and Prevention Institute, Zurich, Switzerland.
Front Public Health. 2020 Dec 18;8:521355. doi: 10.3389/fpubh.2020.521355. eCollection 2020.
The "wecoach" is a web-application that builds the capacities of team leaders to improve working conditions that are positively related to the psychological health and well-being of their team members. The web-application works through an automated, rule-based chat enhanced by machine learning. This so-called conversational agent guides the team leader through a systematic project cycle, providing a mind map of work and health, training materials, self-assessments, and online tools to conduct team surveys and workshops, as well as self-evaluation of progress and effectiveness. In this paper, we present the development process of this web-application, which resulted in (1) a comprehensive intervention approach, (2) the prototype, and (3) the implementation of an evaluation design for a multi-level, randomized controlled trial.
“wecoach”是一款网络应用程序，旨在提升团队领导者的能力，以改善与团队成员心理健康和福祉呈正相关的工作条件。该网络应用程序通过基于规则的自动化聊天功能运行，并借助机器学习进行强化。这个所谓的对话代理引导团队领导者经历一个系统的项目周期，提供工作与健康思维导图、培训材料、自我评估以及用于开展团队调查和研讨会的在线工具，还有对进展和成效的自我评估。在本文中，我们展示了这个网络应用程序的开发过程，该过程产生了（1）一种全面的干预方法，（2）原型，以及（3）一项针对多层次随机对照试验的评估设计的实施。
