造口患者体验（PEWP）研究：造口患者与医护人员的互动
Peoples' Experiences With Pouches (PEWP) Study: Ostomate-Provider Interactions.
作者信息
Miller Leslie Riggle, Peck B Mitchell
机构信息
Department of Sociology, University of Oklahoma, Norman, OK, USA.
出版信息
J Patient Exp. 2020 Aug;7(4):516-521. doi: 10.1177/2374373519861023. Epub 2019 Jul 8.
BACKGROUND
Minimal research focuses on interactions between providers and new ostomy patients. Studies show that provider communication is important for patient health outcomes.
OBJECTIVE
The purpose of this study was to investigate ostomy patients' perceptions of provider communication following surgery and whether interactions adequately prepare ostomy patients to care for their new appliance.
METHOD
Using a nonprobability national sample of 381 ostomy patients, we conducted a retrospective quantitative study. We measured adequacy of provider communication from self-reports from ostomy patients.
RESULTS
The results show that almost half of the sample (49%) reported receiving inadequate communication from providers. We also found a relationship between ostomy patients' educational level and their perceptions of receiving adequate communication. Notably, patients with lower educational attainment reported receiving adequate communication up to 4 times more than patients with higher educational attainment.
CONCLUSION
Our results suggest that not only do ostomy patients need better communication from providers following their surgery but also patients with higher educational attainment appear to expect more information from providers than patients with lower educational attainment.
背景
针对医护人员与新造口患者之间互动的研究极少。研究表明，医护人员的沟通对患者的健康结局至关重要。
目的
本研究旨在调查造口患者对术后医护人员沟通的看法，以及这种互动是否能让造口患者充分做好护理新造口器具的准备。
方法
我们采用了一个包含381名造口患者的非概率全国样本，进行了一项回顾性定量研究。我们通过造口患者的自我报告来衡量医护人员沟通的充分性。
结果
结果显示，近一半的样本（49%）报告称从医护人员那里得到的沟通不足。我们还发现造口患者的教育水平与其对获得充分沟通的看法之间存在关联。值得注意的是，教育程度较低的患者报告获得充分沟通的次数比教育程度较高的患者多4倍。
结论
我们的结果表明，造口患者术后不仅需要医护人员更好的沟通，而且教育程度较高的患者似乎比教育程度较低的患者期望从医护人员那里获得更多信息。
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