Toros Karmen, Falch-Eriksen Asgeir
Tallinn University, Narva mnt 25, 10120 Tallinn, Estonia.
Oslo Metropolitan University, Stensberggaten 26, 0170 Oslo, Norway.
Child Youth Serv Rev. 2020 Dec;119:105568. doi: 10.1016/j.childyouth.2020.105568. Epub 2020 Oct 13.
In 2019 the novel Coronavirus COVID-19 was discovered, and the following year the World Health Organization declared a pandemic. This pandemic is unprecedented in human history and affects all aspects of life. In this article, we explore the pandemic's impact on child protective services in Estonia and survey a representative sample of child protection workers (n = 81), asking three open-ended questions designed to explore child protection practice. These questions concern the impact on organisational design, the workers' ability to conduct a diagnosis of a child's care context, and what knowledge they could draw upon, as well as the decision itself. The overall findings indicate that the organisational design left practice unprepared; there was a general lack of ability to act upon referrals and also to conduct investigations to evaluate care contexts. Furthermore, there is a general lack of knowledge of how to deal with protective practices and conduct decision-making during crisis situations.
2019年，新型冠状病毒COVID-19被发现，次年世界卫生组织宣布其为大流行病。这场大流行病在人类历史上前所未有，影响到生活的方方面面。在本文中，我们探讨了这场大流行病对爱沙尼亚儿童保护服务的影响，并对儿童保护工作者的一个代表性样本（n = 81）进行了调查，提出了三个开放式问题，旨在探究儿童保护实践。这些问题涉及对组织设计的影响、工作者对儿童照料情况进行诊断的能力、他们可以借鉴的知识以及决策本身。总体调查结果表明，组织设计使实践缺乏准备；普遍缺乏根据转介采取行动以及对照料情况进行调查评估的能力。此外，在如何处理保护措施以及在危机情况下进行决策方面，普遍缺乏相关知识。
