Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain.
Department of Nursing, Faculty of Health Science, University of Murcia, 30100 Murcia, Spain.
Int J Environ Res Public Health. 2020 Oct 18;17(20):7565. doi: 10.3390/ijerph17207565.
Communication is one of the determining factors of healthcare quality; however, a health model that prioritizes clinical over non-technical skills remains prevalent. The aims of this article were: (a) to validate a communication skills scale in a sample of fourth-year nursing degree students from two Spanish universities and (b) determine their perception of communication skills. The study included 289 fourth-year nursing undergraduate students with a mean age of 22.7 ( = 4.87) years; 81.7% were female. The Health Professionals Communication Skills Scale (HP-CSS) questionnaire was adapted for use among nursing students. We analysed the psychometric properties and relationships with the variable attitudes toward communication skills. The HP-CSS showed a high internal consistency (0.88) and good fit of data to the model ( = 0.98; = 0.97; = 0.05 [95% CI = 0.04-0.06]). The total score and subscale scores correlated with the variable attitude towards communication skills. High scores were obtained for the students' perception of communication skills. The HP-CSS is a valid and reliable tool to assess the communication skills in nursing students. This scale provides university teachers with a rapid and easily applied instrument to assess the level of communication skills and relationship with patients.
沟通是医疗质量的决定因素之一;然而,优先考虑临床而非非技术技能的医疗模式仍然很普遍。本文的目的是:(a)在两所西班牙大学的四年级护理学位学生样本中验证沟通技巧量表;(b)确定他们对沟通技巧的看法。研究包括 289 名四年级护理本科学生,平均年龄为 22.7(=4.87)岁;81.7%为女性。适应护理学生使用的健康专业人员沟通技巧量表(HP-CSS)问卷。我们分析了心理测量特性以及与沟通技巧态度变量的关系。HP-CSS 具有较高的内部一致性(0.88)和数据与模型的良好拟合(=0.98;=0.97;=0.05[95%CI=0.04-0.06])。总评分和分量表评分与沟通技巧态度变量相关。学生对沟通技巧的感知得分较高。HP-CSS 是评估护理学生沟通技巧的有效且可靠的工具。该量表为大学教师提供了一种快速且易于应用的工具,可评估沟通技巧水平及其与患者的关系。