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考虑在新冠疫苗沟通中融入情感:解决疫苗犹豫问题,增强疫苗信心。

Considering Emotion in COVID-19 Vaccine Communication: Addressing Vaccine Hesitancy and Fostering Vaccine Confidence.

机构信息

National Cancer Institute, Division of Cancer Control and Population Sciences, Behavioral Research Program, Health Communication and Informatics Research Branch.

National Cancer Institute, Division of Cancer Control and Population Sciences, Behavioral Research Program, Tobacco Control Research Branch.

出版信息

Health Commun. 2020 Dec;35(14):1718-1722. doi: 10.1080/10410236.2020.1838096. Epub 2020 Oct 30.

Abstract

Long-term control of the COVID-19 pandemic hinges in part on the development and uptake of a preventive vaccine. In addition to a segment of population that refuses vaccines, the novelty of the disease and concerns over safety and efficacy of the vaccine have a sizable proportion of the U.S. indicating reluctance to getting vaccinated against COVID-19. Among various efforts to address vaccine hesitancy and foster vaccine confidence, evidence-based communication strategies are critical. There are opportunities to consider the role of emotion in communication efforts. In this commentary, we highlight several ways negative as well as positive emotions may be considered and leveraged. Examples include attending to negative emotions such as fear and anxiety, raising awareness of emotional manipulations by anti-vaccine disinformation efforts, and activating positive emotions such as altruism and hope as part of vaccine education endeavors.

摘要

长期控制 COVID-19 大流行在一定程度上取决于预防疫苗的开发和采用。除了一部分拒绝接种疫苗的人群外,由于对该疾病的新奇性以及对疫苗安全性和有效性的担忧,相当一部分美国人表示不愿意接种 COVID-19 疫苗。为了应对疫苗犹豫并增强疫苗信心,除了各种努力外,循证沟通策略至关重要。可以考虑在沟通工作中发挥情绪的作用。在这篇评论中,我们强调了可以考虑和利用消极情绪和积极情绪的几种方式。例如,关注恐惧和焦虑等消极情绪,提高对反疫苗虚假信息的情感操纵的认识,并在疫苗教育工作中激活利他主义和希望等积极情绪。

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