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以健康为中心的领导力:为医疗保健领导者提供装备,以培养医生的健康和职业成就感。

Wellness-Centered Leadership: Equipping Health Care Leaders to Cultivate Physician Well-Being and Professional Fulfillment.

机构信息

T. Shanafelt is chief wellness officer, Jeanie and Stewart Ritchie Professor of Medicine, and associate dean, Stanford School of Medicine, Stanford, California; ORCID: http://orcid.org/0000-0002-7106-5202 .

M. Trockel is clinical associate professor, Department of Psychiatry and Behavioral Sciences, Stanford School of Medicine, Stanford, California.

出版信息

Acad Med. 2021 May 1;96(5):641-651. doi: 10.1097/ACM.0000000000003907.

Abstract

These are challenging times for physicians. Extensive changes in the practice environment have altered the nature of physicians' interactions with patients and their role in the health care delivery system. Many physicians feel as if they are "cogs in the wheel" of austere corporations that care more about productivity and finances than compassion or quality. They often do not see how the strategy and plan of their organization align with the values of the profession. Despite their expertise, they frequently do not feel they have a voice or input in the operational plan of their work unit, department, or organization. At their core, the authors believe all of these factors represent leadership issues. Many models of leadership have been proposed, and there are a number of effective philosophies and approaches. Here, the authors propose a new integrative model of Wellness-Centered Leadership (WCL). WCL includes core skills and qualities from the foremost leadership philosophies along with evidence on the relationship between leadership and physician well-being and distills them into a single framework designed to cultivate leadership behaviors that promote engagement and professional fulfillment. The 3 elements of WCL are: care about people always, cultivate individual and team relationships, and inspire change. A summary of the mindset, behaviors, and outcomes of the elements of the WCL model is presented, and the application of the elements for physician leaders is discussed. The authors believe that learning and developing the skills that advance these elements should be the aspiration of all health care leaders and a foundational focus of leadership development programs. If cultivated, the authors believe that WCL will empower individual and team performance to address the current problems faced by health care organizations as well as the iterative innovation needed to address challenges that may arise in the decades to come.

摘要

这些都是对医生的挑战时刻。实践环境的广泛变化改变了医生与患者互动的性质以及他们在医疗保健提供系统中的角色。许多医生觉得自己就像是“残酷企业的齿轮”,这些企业更关心生产力和财务状况,而不是同情心或质量。他们往往看不到组织的战略和计划与职业价值观是否一致。尽管他们拥有专业知识,但他们经常觉得自己在工作单位、部门或组织的运营计划中没有发言权或投入。在本质上,作者认为所有这些因素都代表领导力问题。已经提出了许多领导力模型,并且有许多有效的哲学和方法。在这里,作者提出了一种新的以健康为中心的领导力(WCL)综合模型。WCL 包含了主要领导哲学的核心技能和素质,以及领导与医生健康之间关系的证据,并将其提炼成一个单一的框架,旨在培养促进参与和专业成就感的领导行为。WCL 的 3 个要素是:始终关心人、培养个人和团队关系以及激发变革。本文总结了 WCL 模型要素的思维模式、行为和结果,并讨论了该模型在医生领导者中的应用。作者认为,学习和发展推进这些要素的技能应该是所有医疗保健领导者的愿望,也是领导力发展计划的基础重点。如果培养了 WCL,作者相信它将赋予个人和团队绩效权力,以解决医疗保健组织目前面临的问题,以及应对未来几十年可能出现的挑战所需的迭代创新。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9137/8078125/36fc28f67dea/acm-96-641-g004.jpg

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