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工作不安全感对组织公民行为和任务绩效的影响:来自机器人化家具行业公司的证据。

The Impact of Job Insecurity on Organisational Citizenship Behaviour and Task Performance: Evidence from Robotised Furniture Sector Companies.

机构信息

School of Economics and Business, Kaunas University of Technology, Gedimino g. 50, LT-44249 Kaunas, Lithuania.

出版信息

Int J Environ Res Public Health. 2021 Jan 10;18(2):515. doi: 10.3390/ijerph18020515.

Abstract

Over the past decade, in the light of intensive robotisation, job insecurity referring to the employees' overall concern about the continued availability of their jobs in the future has become a hot topic. A general assumption supported by the findings is that job insecurity causes far-reaching negative consequences for the employee well-being and health, attitudes towards the job and organisation, and behaviours at work. However, the focus on behavioural outcomes, especially on employee performance at work, is still scant. Trying to narrow the gap, the paper aims at revealing the linkage between job insecurity and two dimensions of performance, namely task performance and organisational citizenship behaviour. Building on the hindrance stressor dimension of the stress model, the paper claims that a negative relationship exists between the constructs. Quantitative data were collected in a survey of robotised production lines operators working in the furniture sector in Lithuania. As predicted, the results revealed that job insecurity had a negative impact on both the task performance and organisational citizenship behaviour. These findings affirmed that job insecurity was a hindrance stressor, which needed to be considered when managing human resources in a robotised production environment.

摘要

在过去的十年中,随着机器人技术的不断发展,员工对未来工作岗位持续存在的整体担忧所导致的工作不安全感已成为一个热门话题。研究结果普遍认为,工作不安全感会对员工的幸福感和健康、对工作和组织的态度以及工作行为产生深远的负面影响。然而,对行为结果的关注,尤其是对员工工作绩效的关注仍然不足。为了缩小这一差距,本文旨在揭示工作不安全感与绩效的两个维度(任务绩效和组织公民行为)之间的联系。本文基于压力模型的阻碍性压力源维度,提出这两个构念之间存在负相关关系。通过对立陶宛家具行业机器人化生产线操作人员的调查收集了定量数据。正如预测的那样,结果表明工作不安全感对任务绩效和组织公民行为都有负面影响。这些发现证实了工作不安全感是一种阻碍性压力源,在机器人化生产环境中管理人力资源时需要考虑这一因素。

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