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数字导航员在促进临床护理和技术融入实践中的作用。

The Role of Digital Navigators in Promoting Clinical Care and Technology Integration into Practice.

作者信息

Wisniewski Hannah, Gorrindo Tristan, Rauseo-Ricupero Natali, Hilty Don, Torous John

机构信息

Division of Digital Psychiatry, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.

American Psychiatric Association, Washington, District of Columbia, USA.

出版信息

Digit Biomark. 2020 Nov 26;4(Suppl 1):119-135. doi: 10.1159/000510144. eCollection 2020 Winter.

Abstract

As the role of technology expands in healthcare, so does the need to support its implementation and integration into the clinic. The concept of a new team member, the digital navigator, able to assume this role is introduced as a solution. With a digital navigator, any clinic today can take advantage of digital health and smartphone tools to augment and expand existing telehealth and face to face care. The role of a digital navigator is suitable as an entry level healthcare role, additional training for an experienced clinician, and well suited to peer specialists. To facilitate the training of digital navigators, we draw upon our experience in creating the role and across health education to introduce a 10-h curriculum designed to train digital navigators across 5 domains: (1) core smartphone skills, (2) basic technology troubleshooting, (3) app evaluation, (4) clinical terminology and data, and (5) engagement techniques. This paper outlines the curricular content, skills, and modules for this training and features a rich online supplementary Appendix with step by step instructions and resources.

摘要

随着技术在医疗保健领域的作用不断扩大,支持其在临床中的实施和整合的需求也日益增加。作为一种解决方案,引入了一种新的团队成员概念——数字导航员,他们能够承担这一角色。有了数字导航员,如今任何诊所都可以利用数字健康和智能手机工具来增强和扩展现有的远程医疗和面对面护理。数字导航员的角色适合作为初级医疗保健角色、为经验丰富的临床医生提供的额外培训,并且非常适合同行专家。为了便于对数字导航员进行培训,我们借鉴了我们在创建这一角色以及健康教育方面的经验,推出了一门10小时的课程,旨在从5个领域培训数字导航员:(1)核心智能手机技能,(2)基本技术故障排除,(3)应用程序评估,(4)临床术语和数据,以及(5)参与技巧。本文概述了该培训的课程内容、技能和模块,并配有丰富的在线补充附录,其中包含逐步说明和资源。

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