Liao Hai-Ping, Wang Jin-Liang
Center for Mental Health Education, Faculty of Psychology, Southwest University, Chongqing, No. 2 Tiansheng Road, Beibei District, Chongqing, 400715 China.
Curr Psychol. 2023;42(1):145-153. doi: 10.1007/s12144-021-01364-9. Epub 2021 Jan 28.
Since the outbreak of 2019 coronavirus disease (COVID-19) in December 2019, the Chinese government has implemented effective epidemic prevention measures. To provide useful information for governments to manage this public health crisis, we conducted an online survey among Chinese general population from February 24 to 28, 2020. In this study, we examined the impact of epidemic information and rumors on public's worries and attitude toward prevention measures during the outbreak of COVID-19. A total of 853 valid questionnaires (641 women, 75.1%) were collected from 24 provincial regions in China. Most respondents' ages ranged from 18 to 60 (833 participants, 97.66%). A mediation model was built to analyze the influence of epidemic information and rumors on worries and attitude. The results showed that the amount of epidemic information positively predicted public's worries, which in turn predicted a supportive attitude toward the prevention measures. Worries partially mediated the relationship between the amount of epidemic information and the supportive attitude. The amount of rumors negatively predicted the supportive attitude. The results of this study implied the importance of timely and credible information providing to evoke a certain level of worry and promote public cooperation, and the necessary attention to refute and resist rumors for effective risk communication in a public health crisis.
自2019年12月新型冠状病毒肺炎(COVID-19)疫情爆发以来,中国政府实施了有效的疫情防控措施。为了给各国政府应对这一公共卫生危机提供有用信息,我们于2020年2月24日至28日在中国普通人群中开展了一项在线调查。在本研究中,我们考察了疫情信息和谣言对COVID-19疫情爆发期间公众担忧及对防控措施态度的影响。共收集到来自中国24个省级行政区的853份有效问卷(其中641名女性,占75.1%)。大多数受访者年龄在18至60岁之间(833名参与者,占97.66%)。构建了一个中介模型来分析疫情信息和谣言对担忧及态度的影响。结果表明,疫情信息量正向预测公众的担忧,而公众的担忧又正向预测对防控措施的支持态度。担忧在疫情信息量和支持态度之间起部分中介作用。谣言量负向预测支持态度。本研究结果表明,及时、可信的信息对于引发一定程度的担忧并促进公众合作具有重要意义,同时在公共卫生危机中进行有效的风险沟通时,有必要重视驳斥和抵制谣言。