Hardy Peter, Marcolino Leandro Soriano, Fontanari José F
School of Computing and Communications, Lancaster University, Lancaster, LA LA1 4WA UK.
Instituto de Física de São Carlos, Universidade de São Paulo, Caixa Postal 369, São Carlos, São Paulo 13560-970 Brazil.
Eur Phys J B. 2021;94(1):40. doi: 10.1140/epjb/s10051-020-00016-4. Epub 2021 Jan 29.
Economies across the globe were brought to their knees due to lockdowns and social restriction measures to contain the spread of the SARS-CoV-2, despite the quick switch to remote working. This downfall may be partially explained by the "water cooler effect", which holds that higher levels of social interaction lead to higher productivity due to a boost in people's mood. Somewhat paradoxically, however, there are reports of increased productivity in the remote working scenario. Here we address quantitatively this issue using a variety of experimental findings of social psychology that address the interplay between mood, social interaction and productivity to set forth an agent-based model for a workplace composed of extrovert and introvert agent stereotypes that differ solely on their propensities to initiate a social interaction. We find that the effects of curtailing social interactions depend on the proportion of the stereotypes in the working group: while the social restriction measures always have a negative impact on the productivity of groups composed predominantly of introverts, they may actually improve the productivity of groups composed predominantly of extroverts. Our results offer a proof of concept that the paradox of productivity during quarantine can be explained by taking into account the distinct effects of the social distancing measures on extroverts and introverts.
尽管迅速转向了远程工作,但为遏制严重急性呼吸综合征冠状病毒2(SARS-CoV-2)传播而实施的封锁和社会限制措施,使全球经济陷入停滞。这种衰退部分可以用“饮水机效应”来解释,该效应认为较高水平的社会互动会因提升人们的情绪而提高生产力。然而,有些矛盾的是,有报道称在远程工作场景下生产力有所提高。在此,我们利用社会心理学的各种实验结果,对这一问题进行定量分析,这些实验结果涉及情绪、社会互动和生产力之间的相互作用,从而提出一个基于主体的工作场所模型,该模型由外向型和内向型主体刻板印象组成,它们仅在发起社会互动的倾向方面存在差异。我们发现,减少社会互动的影响取决于工作群体中刻板印象的比例:虽然社会限制措施总是对主要由内向者组成的群体的生产力产生负面影响,但它们实际上可能提高主要由外向者组成的群体的生产力。我们的结果提供了一个概念证明,即考虑到社会距离措施对外向者和内向者的不同影响,可以解释隔离期间生产力的悖论。